Sheraton Nassau Beach Resort

( 4 stars , Nassau , Bahamas )

The room was comfortable but common area especially the hall way to the room need improvement. It felt like we were going into the service area or back room. People staying there were noisy at night. creaming to other side of balcony.

I hated to stay in this hotel. When we reached, we had to wait over an hour before we could check in. Staff is not at all courteous and helpful, my room was not clean enough, the AC was not working. I asked for change of room or someone to fix AC to no avail. The resort doesn't offer much, even the chairs on beach were not provided with umbrellas. The towels hut were always out of towels. The resort fee of $15 a day per person was not worth it because it had nothing to offer. Very bad experience. We are glad we end up spending most of our time at Atlantis to make us feel better. Wyndham is big no for future.

This hotel lived up to what I've come to expect from the Sheraton name. Tasteful and elegant design, welcoming lobby and very professional and friendly staff. The room was very comfortable and exactly what we needed after an early morning flight to Nassau before leaving for the outer islands the next day. Given our short stay, the resort fees were a surprise and a disappointment. We never used any of the common facilities and we've never been hit up for other fees for undefined services before.

Recently arrived from a stay at the Sheraton Nassau Beach. As an SPG Corporate Preferred Member I was shocked by the terrible service and overall standards at this hotel. I arrived in my room which the front desk individual stated had a great view of the Ocean. My view was of the other half of the hotel and a partial pool view. I checked into our room and what was the first thing I saw, a dirty bathroom door with a stain on handle and door panel. Upon entering the bathroom 3 of the 4 light bulbs were out. I called down to the front desk, they indicated I could have the room re-cleaned or wait two hours for another room. I checked in at 2:30, our room was guaranteed by 3PM so I told them to come fix the bathroom. Once the lights were working and the bathroom cleaned I saw bugs in the sink which I asked the cleaning lady to also clean, which she gave us attitude about stating she just cleaned the room. Thinking my problems were over I went to the pool and ordered some food Dolphin Grill. The chicken sandwich I ordered (Jerk grilled chicken) came out partially raw. I sent it back and got it back burned. I also request a drink which came after the chicken sandwich was re-cooked and mostly eaten. That evening I requested foam pillows as I am mildly allergic to feathers. Once I got back three hours later still no foam pillows, I was so tired I just slept on the current pillows. The next day I requested my linens changed and my foam pillows. I looked at the new linens only to find a large stain. We called for the cleaning lady to come back and she rudely exclaimed that she already changed the linens. She was upset that we made her come back, once we showed her the large stain she just brushed it off like she was not responsible for checking the sheets. At 6pm still no foam pillows, so I called again, which I finally got an hour later. Upon returning late in the evening after diner (11PM) I walked into my room to find a white box delivered to me.

More suited to business travelers, great beds.

The hotel grounds were beautiful. It had numerous pools so none of them were crowded and there was a large stretch of beach. The food and beverage prices were quite expensive and upon leaving we were given a bill with over $100 of additional service charges added on. We thought we got a good on the hotel however, all of the additional fees added on throughout our stay didn't make it such a great after all. Our hotel room appeared to not have been vacuumed upon our arrival because I found several bobby pins left on the floor. The staff for the most part was very nice. Overall, we loved the resort grounds and outside areas but the room could have been a bit cleaner and all of the additional fees should have been stated before we booked our trip.

The hotel has nice pools, a nice beach and the rooms were in good condition and fairly large. The view of the water from every room guarantees a good view. The food on location was poor and very expensive.

The hotel was great - nice beach, friendly staff. Unfortunately our neighbors checked out but left their alarm clock set. The first morning that it went off, we called front desk who sent someone to turn it off. Unfortunately they hit snooze and it went of the next day, same time. On day 2 it took 45 minutes for someone to come turn it off. This is not how I wanted to spend the mornings on my vacation. Otherwise - a nice place to stay.

The Sheraton/Wyndam complex is the right place for leisurely vacation. Very nice beachfront with clean sand and water. The beach is augmented with a four pool system - a different pool for every mood. The prices of food and drink were fairly priced for a resort. Many eating options allowed for economy. The rooms were nice but the bathtub drained very slow.

Need to refresh (decoration) and paint everywhere.