British Colonial Hilton - Nassau

( 3 stars , Nassau , Bahamas )

We stayed at Atlantis the first two nights of our trip, then on a bare boat, then back to the Hilton. Atlantis & cruising are tough acts to follow, but I thought the Hilton was clean, well appointed, and in the future I would stay there over Atlantis based on the price.

Great for business travelers. Horrible for a romantic getaway. Terrible pool and beach. Good location if you want to access the shopping area of Nassau. Overall, Nassau is an overpriced, dirty island with locals that are rude and have no respect for tourists. The Hilton is nice but I personally will never be visiting that island ever again.

Mold in bathroom, overall cleanliness was poor, lunch buffet was awful. Desk staff was not friendly and would not fill our room request. I had to go to manager. Small pool and beach. Definitely not a four star hotel.

Small pool and beach area. Food in restaurant was poor. Room was not ready when promised, attempted to first put us in a room with 2 dbl beds, we requested KS non smoking, "Patrice" said she could accommodate request then proceeded to give us a QS room. Yes we got a great rate, but our recent experience indicates hotels treat us like dirt because of the rate we receive. The Four star rating is not appropriate for this hotel. I would of went to plan B if I could not secure a 4 star hotel in Nassau. The booking in MIA at the Hard Rock wanted to kick us out before our stay ended, the hotel in BNA originally put us in the basement next to the hotels laundry facility and the room problems in Nassau.

The hotel is in a prime location. The buffet at the hotels restaurant was nice. We didn't feel it was very romantic - we somehow got booked for twin beds, ended up with a full size. We are both 6ft tall so our feet hung off and the bed was as hard as a rock. Definitely not conducive to romance! There were no lovely balconies and our view was of McDonald's across the street. A paper plate was floating in the ocean where we swam and a rodent crossed our path the first night by the pool.

Liked the hotel a lot cheaper then Atlantis easy to get to paradise island staff were excellent.

Request room away from foyer area if you wish to sleep. Do not bother making a complaint. Inconsiderate management.

Everything was good except the front desk. Did not cater to us or seem to want to help us-not sure that was the reason but I expect it was.

LOVE IT! We spent 1/2 our trip at Atlantis (overrated) and 1/2 at the Hilton. It is a small resort in a great location for shopping. The staff is friendly. Upgrade to the rooms that include club access (only 30/day more for us) it includes breakfast, club access, nightly appetizers and ALL THE ALCOHOL YOU CAN DRINK FOR FREE! Trust me, it is a good deal. The pool is small, the rooms are small and the beach is small. This is an old hotel that was remodeled by Hilton so the rooms are small but bright. This is probably not an ideal resort for kids (I didn't see kids clubs/etc) but for couples, etc looking for a place to relax right in the heart of shopping/activities/restaurants this is perfect!

On other hotel stays through, I never felt like I was given different treatment than had I been a normal customer, but this hotel definitely gave us the smallest room with the worst location and view. The hallway to our room was often filled with boxes that made it hard to pass and it made me feel like I was the one in the way. Customer service was unresponsive and sent us on a run around. Overall I was dissatisfied because I did not feel like a valued guest.