The Menzies Sydney

( 4 stars , Sydney , Australia )

Not ehough staff on desk - too long wait on both check in and check out Hopeless lack of light in bathroom Tired' decor and amenity for prices charged

My wife and I thoroughly enjoyed our stay at The Menzies and would not hesitate to stay there again. The comfortable and traditional atmosphere was perfect. Service was top class from the Concierge Andrew and his staff as well as the desk staff and breakfast and dinner restaurant staff. The location also made easy walking to many attractions.

Myself and my two children spent 23 days in Australia in 5 different cities recently. After much research, we stayed in Sydney at the Menzies at the begining of our vacation AND again at the end. Although I felt the rooms were a little small, the hotel staff were very helpful, informative and quick to respond to any requests we made. We were able to check in early, very muched appreciated after flying for over 20 hours! The best thing about this hotel in my mind was that you could walk (approx. one train stop)to the Opera House, Sydney Harbour Bridge, & Aquarium, shopping at the QVB (Queen Victoria Building) movies and restaurants. Organised tours pick you up outside the hotel and the hotel is right across the street from a train (subway) stop. (No noise). As a result you do not have to rent a car or take taxis. Also across the street in the train station are shops where you can buy food & snacks (to keep expenses down) to keep in the in room mini fridge. Ask for a room facing the street, some rooms face the back lane. Would recommend this hotel.

There were a lack of bathroom toiletries and the towels were not very nice at all - not at all soft. No dressing gowns were provided. It felt as though it was past its best and needed a refurb. The breakfast was awful and despite getting to the restuarant just after it opened, all of the cooked breakfast was cold. The coffee was not nice at all. The staff were very friendly.

This hotel is in a great location. Within walking distance of the opera house , harbor, etc. the train station is just infront of the hotel. Staff was ok and the room was clean and fine. There a great restaurants all over the area so if you decide to eat in the hotel it will be a little expensive than going out.

The location of the hotel is very good and it is just a few steps away from the station and the many bus links. It is also a short 10-15 minute walk to The Rocks,Circular Quay and the Pitt Street mall. The general areas in the hotel are fine but the rooms are looking a litte tired and dowdy, but they are clean and do the job. Internet access is expensive and the cable tv only provides a few additional channels apart from the free to air channels.

A very clean hotel with friendly and courteous staff located in a magnificent location for access to the CBD and rocks area.

Special thanks to the concierge on duty, Thomas. He was ever so helpful, probably the best ever. Rerceptionists good too. The room service food was really lovely, hot, fresh, well presented reasonable etc. We did report trouble with our swipe cards, felt it was the door rather than the cards. Still wasn't fixed after our four night stay. Location is excellent for public transport which was what we wanted. I am familiar with Accor hotels and honestly feel that they are over-rated and expensive for what you get room wise, but the service and food were excellent. We intend to stay there again because of the concierge and the room service.

Lacks a coffee shop offering simple meals. The main dining room offers excellant service and great ambience but is let down by the only average quality of the food.

Well-located city hotel, very close to Wynyard Station and a bus station. Room had all conveniences apart from an arm-chair; staff helpful and friendly.