Shangri-La Hotel, Sydney

( 3 stars , Sydney , Australia )

liked everything about this hotel .room with view over marina . breakfast really good .prime location in cairns . staff at the hotel were so friendly . couldnt do enough for us and gave first class service in anything we asked . even the domestic staff took time to have a chat . would love to go back . loved every minute ... stormy and fest xx

Booked 4 nights for my wife's birthday. Upon check in we couldn't enter the room due to a faulty key. After three trips downstairs being told that the key was fine but not offered any assistance, I was finally given another room. The same thing...

Very pleasant stay. Super location and excellent views. Horizon Club was good value for money.

A delightful room with a separate shower in the bathroom. No shower over the bath for washing hair though. Through our window we had a lovely view of the Opera House and the hotel was situated very near to the ferries. As the hotel is located in an elevated position it could present problems for the less mobile although there are ways to avoid the hills. Ask the concierge! The flies were a real menace at the end of October especially in The Rocks area although we have never had problems in Sydney, staying at different hotels, on our previous two visits at different times of the year. The hotel was rather expensive compared to other Shangri-la hotels so it is definitely not for the budget conscious. The frontage and reception of the hotel are not very impressive unlike the rooms.

We spent most of the week there and what a great place from which to explore Sydney. The harbor / opera house view is why you're there, so go for it and enjoy.

I can¿t understand the hype around this hotel; it was inefficient and massively overrated. The staff also left a lot to be desired. If it wasn¿t for their location it would be a complete waste of time.

The Shangrai La hotel in Sydney was a BIG disappointed. Altough we got a room upgrade with super views of the harbour bridge and Opera house we were let down by our stay here. The sheets on our bed were worn and fraying (not something you would expect from a 5 Star hotel). The health spa was very basic and you could hear the television while getting a massage. The level of service up in the Horizon bar left alot to be desired - I ordered a bottle of wine only for the bar man to open up the bottle, leave it on the counter not pouring us a glass of wine, when i asked him to open it, he looked like it was a sheer inconvience. I wouldnt not recommend this 5 star hotel at all and would assess other other 5 star hotels in the area before choosing this one.

Room with THE perfect view: Opera House and Harbour Bridge right on your doorstep.I really can't think of anything bad to say about it!“The Shangri-La Hotel (ANA Harbour Grand when we were there), is simply perfect. We were on our honeymoon from the ...

Just a hotel Two things are important when I stay a hotel. Room and food with good service. First of all, the dinner buffet was not worth the cost. $89 for adult, half of adult price for kid. Room was clean. Anyway, I would not recommend for potential guest.

Great hotel great location great views of harbour and opera house