The Shoreham Hotel - New York

( 4 stars , New York , United States )

Lovely room d?cor.Total lack of organization in having rooms clean and ready for check in. Inability to meet the needs of leisure travelers.“When our party of three attempted to check in at 5pm, we were sent to a room that was a total mess (unmade...

The room was small, but nicely decorated and clean.

The hotel was in a very good location. the staff was great.The rooms were small.“The hotel was in a great location, walking distance from everything. The staff was great. They were willing to assistance us in anyway.”

Flat screen TVs, free wireless internet, coffee machine.No rollaway available, no in room fridge, phone and wine cooler didn't work.“Modern hotel with comfortable beds, friendly staff, spacious bathroom.”

I honestly can not say one bad thing about this hotel and the service. The hotel was nice and clean, the location is great and it's about 2 blocks from Central Park and walking disance from all the local attractions. We stayed in a Superior Queen room with a flat screen TV,we received the morning paper everday and the morning Mimosa's in the downstairs bar was great! When it was time to check out, the concierge called a taxi ( Lincoln Towncar)to take us to the Laguardia Airport. I would honestly recommend this hotel to anyone because my experience with this hotel was fabulous.

The flower arrangements were beautiful. Can't think of too much more that I really liked about the hotel. It was clean. And in a good location.It was too abstract for me, didn't feel homey. Just OK.“The location of the hotel served my purpose. I was ...

Cleanliness.Very small room.“Decent and about what I expected. Hotel is trying to be chic rather then effective, but it wasn't bad. Front desk staff very helpful.”

Right From check-in it was excellent. The rooms were clean and modern. The room we booked had 3 Plasma TV's, one in each room and one in the sitting room. Customer Service is great, we had a problem with connecting to the hotel-provided WIFI, tech person came up to our room and fixed it 5 minutes after call. Bathrooms were nice and big.And it has a great surrounding location

Location.Very stark and unwelcoming interior and lobby.“Very nice and simple hotel with a great location. The only thing that makes it a 4 star hotel is the location. Great for business travelers and vacationers on a budget, but not luxurious.”

Location was great and staff was very accommodating.Rooms were very small, bed and pillows too soft.“Overall, it was an enjoyable stay. The hotel staff was very professional and helpful. Room was very small and had considerable street noise (but...