Wedgewood Hotel London

( 2 stars , London , United Kingdom )

Much bette that expected after reading other guest comments about the hotel. I am pleased. The rooms were clean and the beds good. The beakfast was not very fancy, just toast and sereals. Good rooms regardeing to the price.

+ Nothing i am very dissatisfied about the service offered. The lift sometimes did not work. The morning receptionist was very unfriendly and not helpful. The toilet seat was broken and the tap water sink was broken also. - The room was very small!!!. No

First room offered possibly breached health & safety rules, window barred and locked, basement room, no.56, looking out to a builder's yard, debris and dust on windowsill. Had to protest twice before allocated another room after being told another wasn't available. Very basic accommodation, breakfast not continental although described as such, just toast, cereal, juice and tea/coffee. Paying for location not quality of hotel. Won't stay again will choose reliable chain.

Bathroom was refurbished recently (maybe 1-2 years ago) but no hand/face towels available. Bath towels were standard cheap and old. Room was extremely small and the beds were light, squicky and not too comfy. Also the duvet ie old woollen cloth was disgustingly worn out. The bed side table was almost in pieces. Would not visit again unless it was the only option.

- Customer service was very poor, the rooms were extremely small, the toilet was not working and the staff was useless

Rooms are really very small and breakfast poor (also, tends to be overcrowded). Price is fine (got a double for 72€) and location pretty good. Should have chosen twin because double bed was small. Our hot water was less than warm (again due to overcrowd

Negative points : - underground location of our room and the breakfast-room - carpet and towels really need to be renewed - beds are not comfortable - breakfast is a very minimum Positive points : - location: nearby Kensington/Hyde Park, 2 underground stations and a lot of shops and restaurants - luggage room (small, not very clean)

+ Quiet location and hotel - Extractor fan could not cope with steam from shower

+ Pleasant breakfast room - breakfast basic but efficient - Window was open 1 foot at the bottom to alleviate this but it would be cold in winter

+ Small but recently tiled shower room - Clothes cupboard was unventilated and smelt slightly