The Sumner Hotel

( 4 stars , London , United Kingdom )

England is expensive but the Sumner was a real good find. Great location, great staff, breakfast was good, small rooms but very up to date.

I have stayed at No. 5 for the past 10 years and wouldn't dream of staying anywhere else! The staff members are very accomodating and, since I am now a "senior" but still often travel alone, I feel very safe and secure there. The hotel is within walking distance of the Museums and only two blocks from the South Kensington Tube Station. Very convenient to shops, restaurants and within walking distance of Harrod's. The rooms are lovely and there is a lift. A complete breakfast is served in the delightful "orangerie" or you may step outside and seat yourself in the colorful garden. When I leave the staff sees me off and says, "We'll see you next year!" I hope they'll be able to say that for another ten years

+ We highly recommend this hotel to all travelers - it is on the expensive side, but well worth going in to debt just to stay there!

The service at this hotel was absolutely amazing! We have never met such helpful and delightful staff. You really felt like you were part of a family! The location is excellent and we would definitely stay there again and recommend it to anyone who enjoys the special touch of a small hotel.

+ Location was perfect for us; the room sumptuous; great breakfast.

We had a wonderful stay at the Sumner. The staff was accomodating and helpful. There were several very nice touches for a moderately priced hotel: a box of facial tissues in the room, plugs which could be switched from 110 to 220 and which accomodated European and American plugs, double paned windows to keep out the street noise (although the street is relatively quiet for London) and breakfast was great with a choice of scrambled or poached eggs, cooked ham or bacon and beans, cold meats & cheeses, juices, and cereals with yogurt. The room was a comfortable size, but the bathroom was small, though adequate. There were no drawers for folded clothes, although there were cubbies in the closet.

+ location, attitude of staff,interior design - lack of kleenex in rooms,had to call each day for shampoo, shower gel etc. Response was quick however. Staff did everything possible to make our stay wonderful.

We were in a basement room which was very noisy if we did not have earplugs with us this would have been a big issue. Other wise great hotel, great staff, great location and good price for central London.

- rooms are too smalls

We travelled at the beginning of November 2007. The room at the Sumner was delightfully airy and worth the entrance price... this is the first hotel we have ever stayed in in London where you actually felt you could breathe because of its size. The letdown to us was the breakfast room which was a pokey room in the basement of the hotel with plastic chairs. If you go for the rooms alone though - well worth the visit.