The Norfolk Towers Hotel London

( 3 stars , London , United Kingdom )

- We booked a double room and was given a very tiny twin bed room and we were not informed of this at check in. also the room itself while it was clean was quite shbby in appearance and the lack of air in the room made it nearly impossible for us to get a nights sleep.

Mind you, this isn't grumbling or anything -- maybe if I had researched this a bit more (like the closest Tube stop is at Paddington, but you have to make sure you have to take the above-ground exit to Praed Street, otherwise you're, um, you know what I mean). It's an okay enough place to stay one night if you know you're off elsewhere the next day. Oh well...lesson learned. You do get what you pay for (at it wasn't even all that inexpensive for the quality!).

+ Nice lady who watches your luggage after you check out. also nice staff.

I like to bring my children to London and have never stayed at this hotel before - preferring to stay in a hotel i use for business purposes. however, i can say that on my next visit i woudl most definately be staying at the Norfolk Towers.

+ It was in a good spot, near the tube & buses, plenty bars & food places around, very good prices, also teh contentinal breakfast was excellent - No air con in the rooms very hot, they also could do with fixing up the bathrooms

Double room was so small. Bed pushed against the wall, curtains hanging on bed. Wardrobe & bedside locker ready to fall down. Screws sticking out of wardrobe. Shower was either freezing or too hot. Hairdryer worked for less than a minute. Window opened a

+ The staff at the hotel were polite and helpful. the room was claen and as described. good value for money. - The furniture in the the hotel was a bit tatty. the complimentary tea and coffee was not the best quality.

+ Ausgezeichnetes, preiswertes Hotel - I felt that we should have been able to get a drink when we came back from the show we had just seen as there was ten of us

The location made this hotel ok because there were grocery stores, shops, and transportation nearby. But, the room had a weird smell, furniture from the '50's, and a really unusable shower. It was disappointing.

The lobby was air conditioned, but not the rooms. Hotel staff were unable to provide directions on how to find the hotel by phone, were often impolite or incompetent, and refused to open the windows of my room during London's worst July heat wave ever. The room was swelteringly hot, to the point where I couldn't sleep. Fans provided were inadequate, and I was miserable in the room. Wifi internet access was expensive and unreliable. I was able to find free wifi access while sitting in the park around the corner. Breakfast was overpriced, but there is little correlation between price and quality in the UK in general. Overall, the location near Paddington Station was convenient.