Oliver Plaza

( 2 stars , London , United Kingdom )

The Oliver Plaza is an adorable little hotel in the Earl's Court area. It's in a gorgeous, safe neighborhood that's right down the street from the nearest Tube Station. The staff is very willing to go the extra mile- whether it be booking a taxi...

+ good location v close to earls court for the boat show and has parking - sehr kleiner Frühstücksraum mit allfälligen Wartezeiten, Minibad bei welchem die Toilette wegen der Enge des Raumes schwer benutzbar ist

housekeeping was good but reception staff were unwilling to give advice on travel and directions. I (female) was by myself and was anxious to get home on the day of london terrorists attacks. They were very unsupportive to me.

+ We particularly liked the attitude of your staff especially the young man who was at the desk when we arrived.He very kindly changed our room to a bigger one as we were staying for 4 days and had quite a bit of luggage - orange juice bitter

My room was shabby and, on the second night, infested with ants; the staff did not even try to fix these problems.

The facility was clean and quiet and in a convient location. However the bed was extremely uncomfortable and the staff for the most part was not very helpful and service was very limited. However for the price it would be what I expected.

+ Staff were friendly but unobtrusive. room and bathroom were small, but beds and bedding were comfortable, and location was excellent. - In the first room we stayed in we could not shut the window, luckily the heater in the room meant that it did not get

very small, shower- chlorox would help; Staff was friendly though. Very convenient location to buses underground. Have to turn in key when leaving the hotel.

If you like mold, bars on the windows, bugs and small places this is the place for you. Never again.

Last november they agreed to refund 6 nights' prepaid accommodation and we are still waiting. Several emails and letters have been completely ignored.