Linden House Hotel

( 2 stars , London , United Kingdom )

Staff very friendly and much willing to help! Exactly written guideline sheet for accessing the wireless internet should be available for guests. I needed about 1 hour to get access to the internet, only because some of the staff had no information regarding the access details available.

Dusty small room. Window don't shut well. Very noisy. English Breakfast no longer included! You have to pay an extra charge of 5 GBP!

Looks very familiar to me as if i am with my family.The staff is very good in service if asked. no water mixture in the sink. No air condition in the room.

Great location and front desk staff very friendly and knowledgable. Rooms need updating but were clean. Although they claim to be non-smoking, we could smell smoke in the hotel, especially from the vent in the bathroom. We were 4 women on holiday and always felt safe in the area. Tube 2 blocks away - convenient. Would stay here again and recommend to others. Good value for the price.

very small rooms. not really clean. no english breakfast only with a 4p add. no good stay !!!

Hotel interiors were a disappointment to us. First we were put in dark and tiny room in the basement with insufficient light. We had to ask for another room upstairs. The hotel badly needs refurbishment especially the wallpapers in the rooms and the ceilings are a nuisance - The style and space already reminds you that you are in a very old building but by looking at cracks on the ceiling and crumbling wallpapering you get the feeling that the building is very close to the end of its life cycle which is not too comforting. The stairs are just too steep and narrow for the baggage. We were told by the web offer that the hotel offers English breakfast. This is not true - they offer American fast breakfast extended with toast/hardboiled egg and cheese slices. The breakfast room is a pain -- just can not accomodate as many guests as they put on. The breakfast time is between 7-9 which is also very restricted. During the rush time in the breakfast room its feels like squeezed in a crowded metro wagon. We gave up the breakfast in the hotel and took up the habit of dining outside, there is a nice little sandwich bar abt 150 yards up towards Paddington station that offers CHEAP and good English breakfast. Service is fine and fast there. Abt the wireless internet -- I could not hook on that local network and they proomised to notify me when the IT man is there so I can consult but they just forgot to call me. We had to ask twice to get new towels one day and our old towels were gone. Not too nice.

Very helpful and efficient staff. Poor breakfast, nothing cooked.Insufficient dining room space for the amount of people having breakfast.

Terrible hotel. Horrible standard, dirty, extremely dusty and did not get room confirmed over the phone in advance.

Location is very good!Room charge is also good. Single room is not enough space, but I was OK. Breakfast is not English Breakfast. But if you want to eat it, you can order. (+GBP4.00)

Location is very good. Easy access to public transport (bus, underground & train). Rooms don't match to the hotel description and photos. Is by far much worse.