Conrad International

( 5 stars , London , United Kingdom )

Located in Chelsea with fab shopping, restaurants and away from the noise of downtown London. Great Bar with a view of the harbor.

Absolutely beautiful room or suite. Reasonably ok service, though had some confusing interactions with staff with extremely poor to incomprehensible English. Unimpressive breakfast, soupy eggs for example. Absolutely terrible location for business travelers. It cost be 23 pounds to go to the City for an appointment, approximately 40 dollars. The rest of the time, I walked, took buses to the train, etc. Won't stay there again. Won't recommend it.

Overall a nice hotel but definitely not 5 star accommodations.

The Conrad Hotel is very comfortable and the rooms, all suites, are well appointed and spacious. The hotel staff is friendly and helpful. The hotel is in a safe area next to a marina on the Thames. A serious drawback for tourists is that the location, in Chelsea Harbor, is quite far from central London's tourist attractions (e.g., Westminster Abbey, the National Gallery, etc.). Also, the closest subway station is Fulham Broadway, which is about one mile away.

Fabulous Room and Views!! We have stayed here before and paid much more. It’s really one of the best-rooms are like a luxury studio apartment almost. Service impeccable. And wonderful food-Sunday brunch buffet is not to be missed. Not near anything though except the King’s Road Interior Design places.

This hotel was great, I would stay here every time. It is about a five minute walk from the Subway station, but other than that, everything was wonderful.

The hotel itself is superb, with views over Chelsea harbor quay. Our suite was very nicely appointed, in a modern but warm style. Breakfast in the hotel's restaurant is generous and delicious. Two major drawbacks which will stop me from staying there again. A) Internet access, which is critical to me as a business traveler, is charged at 25 pounds (us a day, which is outrageous and insane. In the week I was there I witnessed 3 different dismayed and angry discussions at the front desk about this. B) The hotel is far distant from the tube (subway), which meant that we had to rely on taxis and added considerably to the cost of stay.

I stayed at the Conrad in London for 2 weeks on business. My wife flew in from Chicago and met me at the hotel over 1 weekend. In general, we had a great stay at the hotel and would recommend it to other travelers I checked in to the hotel around midnight on a Sunday. Check-in was fast and courteous. I requested a non-smoking king room and pleasantly surprised to find that the room assigned to me was already a non-smoking king. The room was on the 5th floor and overlooked the front of the hotel. I did not have a view of the harbor The room (actually a suite) had a bedroom with TV and vanity and a living room with a small sofa, chair, desk, and another TV. The room was good-sized and did not feel cramped even over my 2-week stay. We did not dine in the hotel restaurant, but ordered room service on several occasions The food was delivered quickly, was always hot, and was good. The hotel is located in the southwest corner of the Chelsea neighborhood at the intersection of Lots Road and King Road. There are several restaurants and pubs in the area. My wife and I tried Chutney Mary and Jim Thompson's. They were both outstanding meals, albeit pricey (it is Chelsea, after all). Being on the West end of London, it is feasible to take a cab from Heathrow to the hotel, especially during non rush-hour times. Traveling to central London required a 15-minute walk to the nearest Tube stop (Fulham-Broadway). The trains were crowded during rush-hour times, but were fine on the weekends. There are also plenty of buses available on Kings Road, but we stuck to the Tube. Check-out was equally fast and courteous. Throughout our stay, there was always at least one cab available in front of the hotel and usually more down the road. Grabbing a cab was not a problem during check-out either.

Very well appointed hotel with large rooms (suites) staff friendly and helpful. Location is out of the way 15 minute walk to closed underground station which is main means of transport in London. Also somewhat removed from rest of west end London so always a hike back to hotel and trips out for the day have to be for the whole day as it is time consuming to return to hotel.

Terrific value for a five star hotel in London. While not near the primary tourist venues, travel is convenient via bus or taxi.