Best Western Phoenix Hotel London

( 3 stars , London , United Kingdom )

the single room is fine The single was set up in an interesting way. Not bad. It was perfect for the in one night and out the next. Don't expect the 4 Seasons. Clean, good people at the front desk, etc. No real complaints, nothing to call home over either. Good deal for the price, especially with the dollar to the pound ratio. Pretty close to Paddington Station, about a 10 minute pleasant walk. Right off Hyde/Kensington Park and near the busy fun of Bays Water and close to Notting Hill.

This hotel is well located, just five minutes from a tube station & a ten-minute walk from Kensington Gardens & Baywater Road. My family had the misfortune of a basement room, however, on the street side, which not only lacked privacy, but could not be accessed with luggage when the dining room was open. Hotel management & staff were not rude, just indifferent & not particularly helpful. Given that there are many similarly located & priced hotels, this would not be near the top of my list.

Inexpensive, good place to stay The hotel is located in Bayswater, which is in Central London. It’s a great location because it is one-two stops away from the Paddington Station, where Heathrow Express lets you off and it is a short distance from other good london attractions. My only quibbles with this hotel is that my hot pot in my room wasn’t working; I had to go to the front desk numerous times to get new passwords for the Internet connection; and the first night I was there it was deadly hot in my room. Other than that, the staff is friendly and courteous and it’s a good bargain for London.

First off I have to say this was a perfect place for a family! We chose the Best Western Phoenix because of all the other wonderful comments I read about it in the Trip Advisor and we certainly were not disappointed! It is very similar to our Best Westerns in the States - not super fancy, but not a Motel 6 standard either. We stayed there for 8 days in mid-April. We had 4 single beds which was great for my 13 yr old son, 15 yr old daughter, my husband and myself. We had enough room to put our ?jumbo expandable? suitcases, (5 total because we were there for 2 ? weeks and I wasn?t washing) , on the floor and still have room to walk around without tripping on them! I was very pleased with the bathroom too! I was able to stand with my arms extended, spin around and not smack into a wall - which if you?ve ever been to an English standard room this is very uncommon! There was plenty of room to relax without getting into each others hair! The other recommendations are correct in the multitude of restaurants and a Mall with in walking distance as well as the Bayswater Tube Station which is on the Circle Line - a main line to all tourist spots. There is an internet Caf? on the 3rd floor dirt cheap - 1 pound for 1 hour! The staff was exceptionally kind and went out of their way to make sure we had fresh wash clothes (which they call ?face clothes?) each day. That is not a traditional custom for England, but we requested it and they were very happy to oblige! They were also wonderful in getting us a great deal with a cab service for just 1 large van to the train station for 4 people and 5 suitcases for the second part of our vacation into Somerset, Devon and Wales for another week. We made the mistake of staying at a different hotel when we returned to London that was close to Victoria Station for our Gatwick Express Train ride back to the airport the following day. We stayed at ?The Sydney Hotel - Victoria? and it was just horrible! The room was very cramped, unknown stains on the floor and I could literally go to the bathroom and brush my teeth at the same time! We were SO glad that we had our first 8 days in the Best Western Phoenix and would gladly go back there again on our next visit because they made our stay an awesome one! In fact, the only thing I could fault them on is that the basement dining area is too warm, but you go in have nice quick continental breakfast then you are out and on your way again - still SO well worth the money!! A tip when out touring London - make sure to have change (20p and 50p) for the bathrooms - they charge to use the toilets and the attendants usually don?t have change. I had forgotten about that.

Extremely Small and Uncomfortable Before I booked, I read about how small the rooms were, so I thought I knew what I was getting into. I was wrong. The room was so small and uncomfortable that it felt like a prison. I couldn't wait to leave. There are bigger places elsewhere for less money. Try the many hotels around Paddington.

Room tiny, no bath only small shower. This hotel is not in Kensington as Venere state on their map, it is in Bayswater!

Decent bargain Get an Oyster Card for the Tube.

Good place to stay Very good hotel for the price. It is 5 minute walk form Bayswater and Queens Station. Both Stations are sparate from each other by 50 yards. Free internet with ID and password from the desk. Luggage storage available for free. Women run the hotel during the day and men at night. Couldn't figure that one out. Resturants 2 minutes from the hotel, and lots of them. If your on a budget its a great one.

Room tiny, no bath only small shower. This hotel is not in Kensington as Venere state on their map, it is in Bayswater!

convienient, satisfactory close to Hyde park, and Kensington Gardens as well as Kensington Palace.