Campanile Barbera

( 1 star , Barcelona , Spain )

Worst hotel I have ever stayed at in my life! We stayed at this hotel from June 29 to July 3, 2008, and it was the worst 4 days of my vacation! First of all the hotel is in the middle of nowhere and is totally not accessable unless by taxi or car. It is situated between two freeways! Secondly, the staff is rude, not helpful, incompetent, and unprofessional. For example, one night my family and I arrived at the train station and called the hotel to send us a taxi (mind you this is 11:30 pm, and my youngest daughter is 7 years old). We called a total of 4 times and was not sent a taxi until one hour and a half later. Almost none of the staff speak english, even enough to understand the concept. They always answer with "I don’t know" When I asked the Front Desk manager for a comment paper, he gave me a blank piece of computer paper so he can take it and throw it in the trash. This hotel completely ruined Barcelona for myself and my kids. There was nothing for them to do and not even a pool to escape the heat! My eldest who is 18 years old said that she would never come back to Barcelona because of that experience.