Dom Henrique Hotel Porto

( 4 stars , Porto , Portugal )

They have a great service , very clean nice workers, just perfect.

very spacious room none

we only stayed one night however staff very friendly and helpfull road signs to hotel very clear making the hotel easy to find good location for anyone who wants to visit the porto old town

Having seen the other reviews I was a bit worried when we were relocated from the Grande Hotel de Porto. My worries turned out to be completely unfounded and I was very pleasantly surprised. The front desk staff were pleasant and helpful, rooms were large, clean and quiet and everything in the hotel was very efficient and worked. Whilst there was no great individual character it was very functional. Breakfast was great, with loads of choice. I noted the rate we paid was considerably less than the quoted rack rate, so maybe if we'd paid more I would have been less satisfied. The hotel is a 10 minute walk to the old town, but the disadvantage of that was outweighed by the fact that it's quiet at night...which some of the waterfront hotels are not. Overall I would recommend as a good base. If you can get to porto during the festival of San Juan (midsummer) then do try....it's crazy!!

We stayed for two nights and loved the quiet. We enjoy fresh air and could leave the ample window open and still sleep. As others have noted, this hotel is not in the center of tourist activity, nor would I wander around at night but it is close enough to the Ribeiro and Metro lines to be adequately located. Our concerns had to do with the dining facilities and attitudes of the staff. While we found breakfast quite adequate (and don't understand others' comments about the size of the dining room), dinner was lousy and expensive. Service was bordering on rude and the food was just plain bad. The attitude of those at the front desk was similar: indifferent and uninterested in providing any service. We never even SAW a bellman, and since we were on the road for three weeks, we could have used a bellman's services. Additionally, there are no ice machines on the floors and we had to call the front desk for ice. The woman they sent up was from housekeeping and gave us shower gel! We couldn't make her understand that we wanted ice and when we showed her the portugese word for ice (gelos) from the small pocket guide we had, she insisted she had brought us the proper item: shower gel. We finally got our ice but given the amount, barely a cup full, I'm not sure it was worth the trouble. Given all that, the room was large and clean, though a bit worn and dated, the beds comfortable and the bath clean and nicely appointed.

Staff were pleasant. Room was Aweful - couldn't believe this is 4*! The room was tiny. I wouldn't have even said 3*. The bed was not double... but a twin. We asked to change, and we were told there were no other rooms with double beds. so we just had to put up with it. Then, the air conditioning didn't work - we asked for them to fix it, he said he had..but he hadn't. Eventually moved rooms... room was equally as small, but at least it had a balcony (if you can call it that) so we could open the door to let some fresh air in. The trouble was the balcony was full of pigeon poo, and the wind coming through the room was pushing a broken ceiling panel up and down so it made such a racket. also, i didn't really like having a hole in the ceiling. The panoramic bar had some nice views of the city - but it was rediculously over priced, and had no atmosphere at all. Breakfast was what you would expect - so long as you didn't want anything hot which looked rank. Did get a paper to read - even if it was only the financial times. The hotel is ok located - its about a 10 minute walk into the old part of the town (downhill) and about a 5 min taxi ride home. The only really enjoyable part of staying here was we had an good meal in the restaurant one evening,and they seemed happy to serve us even though we didn't eat till 11. Unfortunately the restaurant lacked atmosphere, and the prices weren't great. In their defence, the other hotels we walked past in the older part of town looked just as shabby - if you are after a proper 4* hotel then i recommend you stay futher out in the newer areas,where they seem to have taken a bit more care over their upkeep, and if i go back i will definitely be doing this.

Although it's listed as a 4 star hotel it's more like a 3 star with a need for some renovations. But the location is great and they have a wonderful bar on the 17th floor with gorgeous views of the city. During the day it is very convenient to walk around the old city center (where the hotel is located) however at night it didn't look or feel safe. It was nice to try it once, but would definitely try something new next time.

We booked this hotel for both the start and end of our two week trip. The 15th floor is a nicer than the 6th floor. The "twin superior" room is bigger than the "double" and worth the extra cost provided you request a room with a balcony. The staff is very friendly. Location is good.

We enjoyed our stay at Hotel Dom Henrique : the rooms are neat and clean, the breakfast is great and the location is good. The staff unfortunately were quite unfriendly. I won't say there were not keen to help, but they surely made anything look like a lot of trouble! They could do with a few smiles! For the rest we enjoyed everything else. Porto is a pleasant place to visit - we can recommend driving out to a beach or visiting a wine / port cellar. Food and transport is cheap in Porto, and the Aerobus is a great way travelling to & from the airport.

Stayed at the Dom Henrique for three nights, August of 2006. The staff at the desk were extremely polite as well as knowledgable and helpful regarding advise on our visit, such as directions, restaurants and internet cafes. Our room was clean, and modern, though ours had a curious little wedge of a balcony that was carved into a dark shaftway. Popular with the birds, but not very useful for humans. Location was convenient, to stroll around the historical center of the city. The restaurant on the main floor, serves a very fine local Portuguese menu. I would highly reccommend this hotel based on value for the money.