The College Hotel - The Stein Group Hotels

( 3 stars , Amsterdam , Netherlands )

You have to consider that 90% of the staff are students. If you forget about that you might think the service isn't all that great. This is a great place for students to get experience in a busy highclass setting. The College Hotels atmosphere is very chique but at the right price. The restaurants take on Dutch with a twist is unique and delicious.

+ Design of the hotel is great, a good hotel for couples to spent a bit time together.

If Only You Could Just Sleep In The Lobby And Not Have to Deal With The Staff It is a pity that such a beautiful building is squandered on its current management. This lovely hotel falls far short of what one would expect at the prices being charged. To start, the lighting, which is elegantly dim when operable, was apparently sourced from the failed Soviet Union. A charmingly embarrased staffer told us that the system worked great for the first year and now it barely works at all. Our nightly room charge would probably have gone a long way to replace every switch in the hotel. While our high ceilinged room was comfortable, we were unable to sleep past 8 (painful after a typical late Amsterdam night) due to the staff, who seemed to regard every door and tool as an opportunity to make a loud sound. Supposedly they are being trained by "world class management", all we saw was world class bungling. We would expect to be given insider’s insight into a city at this price point. Not here. The front desk staff told us that the concierge does not work on weekends, but I suspect that they have no concierge at all. Instead we were given an un-annotated list of "the best 20 restaurants" that looked like it was cribbed from Fodors. Even a 2 year old piece from CN Traveller that we downloaded in desperation gave better insights. The final indignity awaited us at check out when we asked to speak with the GM. It seems "Isabelle" was not disposed to meet with us or provide us with her business card, services any GM at a top hotel would be quick to provide.

Located near the Museumplein, it is a place where you can enjoy the quietness of the city.

we stayed here for our honeymoon and the staff could not have been more helpful. Excellent service and accommodation.

+ Quiet location, nicely designed hotel - Room supposed to be luxury double but in converted room space so quite small. no opening windows in a smoking room, blinds broken, no bottle opener or corkscrew in mini-bar, do not disturb sign meant nothing as cleaners still knocked

+ The rooms and the hotel itself were very nice and stylish and friendly staff. Nice location. - With regards to service: there is definitely room for improvement. You would expect a better service in a hotel like this. Even though we knew most of the sta

+ The building was beauty full. and the location to the museums was good. the staff were friendly and eager to help.

+ propreté et ambiance et gentillesse de l'accueil - We also thought the lightning in the room was a little insufficient (a little bit too dark).

+ Room and especially corridors very dark. great shower. lovely bedding. - Nothing negative at all other than the lighting--not good for reading. didn't like the little beaded lampshades--did not work at all with the rest of the interior design.