Renaissance Amsterdam Hotel

( 4 stars , Amsterdam , Netherlands )

room size, bathroom, lobby, ice machine (rare for Europe), in-room frig.“ This hotel is one of the best in Amsterdam.”

Very enjoyable stay. Super location. staff very keen to help.

Location near the Central train station.Rooms are small.“The past practice of adding local tax to the pre paid has been rectified. Staff is always three stays at each much more pleasant and helpful.”

We paid top rate to stay at this beautiful hotel, booking through Holland America after a cruise with them. While reservations had to be made well in advance of our arrival and the hotel had more than sufficient time to prepare, they were totally unprepared and woefully understaffed for our check-in. Passengers (a number of whom were elderly or handicapped) who asked about porters to help bring luggage from the bus were told to bring it inside themselves and help would be available in the lobby. It was not. After standing in line in the very crowded lobby (lovely but not functional for a crowd), moving our luggage along with us, we were all told to see the concierge for help--which meant another wait to try to get that poor, very busy man's attention. Of course, because the concierge was drowning in luggage, there was no one available to help with info about tours, etc. As a result we lost out on opportunities for most of the longer tours we might have liked to book (that other cruisers we ran into who had booked themselves into lower priced lodging nearby were able to get assistance from their hotels in arranging). Hotel restaurants were closed on Sunday. After finding a place for lunch, then being able to check in to a room and waiting an hour, I wound up bringing up our luggage myself because things were still somewhat of a mess downstairs. The hotel itself was beautiful, if pricey, and the location was wonderful. The assistance that was to be provided by Holland America was neither evident to us during check in nor were the hotel staff we talked to aware of its availability. I am a frequent Marriott customer and am used to getting much better service, even in less lofty surroundings. It seemed to me this place emphasized profit over service.

When I travel to Amsterdam for business (usually once per year), I always stay at the Renaissance. It's comfortable and so convenient to Centraal Station, to a great Indian restaurant around the corner, the Red Light District, shopping, museums.

WE HAVE ONLY BEEN STAYING HERE FOR ONE DAY AND ALREADY WE LOVE IT!!! THIS HOTEL IS FREAKING FANSTASTIC!!! THE VIEWS ARE SO ORGASMIC(HEHEHE) THE STAFF IS SO CONSIDERATE N FRIENDLY N VERY HELPFUL AND WHERE THE HOTEL IS LOCATED BY THE WATERS REMINDS ME OF THE LOVELY N ROMANTIC VENICE(AWWWWW!!!) I LOVE IT I ABSOLUTELY LOVE IT. I DEF. PLAN ON STAYING AT THE WONDERFUL N AMAZING RENAISSANCE AMSTERDAM HOTEL THE NEXT TIME I VISIT AMSTERDAM.

Great location, friendly staff, comfortable rooms.Hallways and bedspreads need an update.“The Renaissance Hotel is an excellent choice for travelers seeking to experience Amsterdam. Within walking distance to museums, canals and the red-light...

Prompt room cleaning & towels.Crappy view and windows that did not stay open.“Hotel is in a good spot (bit hard to find at first) close to the train station, shopping and entertainment of all sorts.”

+ Staff, excelent excelent breakfast!

This is my second time visiting Amsterdam, the 1st time was 2/04, and the 2nd was 3/05. This was however my 1st, but certainly not last time I will stay at the Rennaissance. The staff was so friendly, everything was so clean, the service was remarkable, and the chocolates at the front desk are phenominal.