Acro Hotel Amsterdam

( 2 stars , Amsterdam , Netherlands )

- Noise in the night from uncontrolled guests. no one seemed to know how to help me connect to the wireless internet. would like to be able to use the coffee service in the breakfast room at any time for no charge.

+ I arrived early before normal checkin time and was offered complimentary breakfast. - Hotel converted my bill from eur to cad without first telling me and charged a higher exchange rate than mastercard would have. this is an unnecessary rippoff of their guests and will keep me from booking this hotel again.

+ Excellent breakfast menu. staff unobtrusive.

+ It was a great location with helpful friendly staff - No fan or cooling system

+ We loved the location, right behind the rijks museum, a block away from the van gogh museum and 10 minutes walk to the leidseplein. the staff were incredibly helpful and assisted us whenever they could and they were all very friendly.

+ Friendly staff - very helpful and courteous convenient location - near to tram and museum area - Room rather small and the road was quite noisy

+ For those who like a good bed without extra's, this is an excellent hotel nearby some topatractrions but nevertheless very quit.

+ The hotel was very close to the rijk and the van gogh meusuem. it was also just 8 minutes walk to the liedesplein. - The rooms were cramped with no space left to walk after putting down our 1 suitcase!! the lift did not work twice during our visit and the stairs were really steep and small. it requires very good balance and attention to maneuver the stairs and climbing up and down the stairs with luggage is impossible. the lift, when worked was also a scary one as it did not have any door and you could easily get hurt by the moving wall against the lift!!

- Was awakened during the second night by mice in the room. the room was poorly ventilated with no aircondtioning.

+ The location was excellent in every way