Steigenberger Frankfurter Hof

( 3 stars , Frankfurt , Germany )

Great hotel, great service,very nice people.Clean and modern. Great for american guest who are used to first class accomidations. I highly reccomend this hotel to people who love to stay in very nice hotels. Great breakfast presentation with some real tasty foods accomodating all ethnic cultures. Chow. Jeff

+ It is a lovely hotel with all the facilities that one needs from a centrally located hotel

Superb location This is a great "old school" hotel, in a perfect location in central Frankfurt. It is beautifully old fashioned. Service was excellent although a little slow at times (especially in the delightful Author's Bar,which served delicious wasabi peanuts). Our room wasn't ready when we arrived at 4.30pm so we were upgraded to a huge deluxe room, with some strange cupboards and a walk in wardrobe, which was as big as some hotel rooms itself! Our only complaint was that there weren't enough lights so the room was a little dim. The ice rink in front of the hotel was an interesting touch. On the whole, the old fashioned charm and superb central location added up to an excellent stay and we would happily recommend and return.

Conveniently located near the finance center of Frankfurt and shopping. An old style of architecture only found in Europe. Large room, not-so-large bathroom (by American standards), but huge walk-in closet (you could fit 4 people in there). We enjoyed the beer and wine selection, along with salads and entrees, at the first floor cafe. Even better, we were able to sit outside in early July.

Terrible Experience with this Hotel This Hotel is run down and has a terrible cancellation policy. I was originally booked for April 5th and had to change to April 3rd due to a death in the family. I attempted to explain to them I had to leave Germany early due to a death in the family, but both Expedia and the Hotel would not budge and required I pay the full rate for April 5th booking and re-book another room on April 3rd. They have an odd cancellation policy-basically, if you book through a travel agent there is no opportunity to cancel or change the reservation. The Hotel is in bad shape, well past the need for renovations. In the main restaurant, Oskars, they charge 11 Euro for a bottle of mineral water. This is $17.00 for a bottle of water! When I complained about it on my bill, the management of the restaurant laughed at me. I was tired of my ordeal with this hotel and went to bed so I could awake for early flight and found the temperature and air in the room very uncomfortable.

Classy This hotel is older but is very well maintained and is very classy. The service at the hotel is outstanding.

+ the room were spacious and comfortable - the food wasnt great

Weekend Visit A short walk to shops markets and lovely resturants & bars. The hotel itself was in a quiet area but close to everything my husband and I needed.

best rooms, nice, friendly, proffessional staff, good food, comfortable hotel

+ relaxed environment - the restaurante of the hotel called Oscar, food wasnot that good, the atmosphere of the restaurante below the emageof thehotel, but thier waters served kindly.