Exclusive Hotel America Opera

( 3 stars , Paris , France )

It was a bit of a shock to be told that the room I reserved was not meant to include my two kids. Secondly, the room they had me pay for my two kids aged 6 and 12 was not even clean when we got the room key. We had to wait for the room to be cleaned and my husband and I decided to sleep apart from each other so the kids could be supervised. Also, saw a roach the morning we left and the front desk told us after they advised us of the extra charge for two nights for the kids that the breakfast would be on the house. Come to find out the breakfast was included anyhow. Rooms looked newly renovated which is a plus.

Nice hotel, nice staff, but very small room, under construction.

We were considered non-status guests. They also failed to make up for a shuttle to take us to the airport even though they assured me that they would. I asked for an extra blanket or cot to make a palate on the floor since we were given a bed for 1 and they refused.

The hotel was great. Not too much to complain about. The phone didn't work in the room. I loved the breakfast provided. Top notch. The front desk was very helpful and nice. The location was good. It was in the middle of 4 Metro Subway stops. I'd definitely stay here again.

Very good location, walking distance from the main attractions in Paris. Very clean, newly renovated and in a quiet area. The front desk staff was very friendly, professional and spoke English, which was a big plus. The manager was an outstanding professional, always ready to help.

The rooms were a nice sized (for a European hotel), clean, and attractive. The location was good - near 2 Metro stops and within walking distance to many things. Many nearby cafes and small grocery - type stores. The staff was nice and helpful.

We had stayed our first night in Paris at the Marriott Champs Elysees and so were very worried what the quality of a "2-star" hotel would be. We were very pleasantly surprised! The room was very clean, it was small but had the necessary amenities for the budget traveler! We also had a very nice balcony with a very Parisian view. The hotel is about a 15 minute walk from the metro. The location is okay if you don't mind the walking, but for us it was a little bit out of the way for what we were doing in the city. We would definitely recommend this hotel for the budget-minded traveler. We stayed in room 504, the floor smelled like new construction so I can't speak for anything other than the 5th floor, it may have just been renovated (?).

Nice, yet small room. Located away from tourist areas, a medium walk to public transportation. The website describing shuttles, etc. is incorrect which can cause a great distress at the beginning of a trip. It won't be my first choice next time.