Best Western L'Elysées Paris Monceau

( 3 stars , Paris , France )

The hotel is quite good and the rooms are alright for the price we paid.The manager though was not very helpful or friendly. His information also wasnt very accurate nor was he willing to help in most instances. There was a guy thought in the night shift who was extremely nice and helpful.Did not get his name unfortunately.

The staff was really helpful, they even phoned Air France non stop to have my mis placed luggage brought to the hotel.

Price quality is very high. Nevertheless, you have to take into account the possible noise of your neighbours. The first night I could not sleep because of a group of friends that chatted until 2.00 am. The other nights it was ok, because the other rooms were empty or quiet.

My room was very, very small. But the furniture was very nice. Even though the hotel is in the 8th district, it is not close to the Champs Elysees or rue Faubourg Saint-Honore. It was closer to Pigalle.

At check in we were told - 2 different persons at different times - that breakfast was included, that we were charged 15 euro/pax for a poor breakfast. "It was a mistake of the check in secretary", they said, and this mistake was charged to us.

We had to pay the "tax de sejour" (1 euro per person per night) which wasn't mentioned in the website, plus we payed cash but they're still holding 65 euros on our credit card (we checked out over a week ago!!) I had to call and they said it's the standard procedure...!!!

Convenient neighbourhood close to train station. Clean newly furnished room with comfortable bed but tiny. Breakfast ok. Basically I got what I expected for the price I paid.

The hotel location is great, not far from the Champs Elysees and 5 minutes walk from 2 metro stations. The room was too small but presented all the comfort (comfortable bed, TV with selection of channels, fridge, hair dryer..). The desk personnel was not very over-friendly but correct, could be warmer, cleaning ladies very nice. Would recommend this hotel to anyone who doesn't want to pay a lot specialy for tourists who are out all day and use the hotel just to rest and sleep.

Very nice hotel with very clean and modern rooms Very good bathroom Rooms a little small, but no issue Breakfast a bit too limited in a very small room

The rooms were tiny. The Double beds were two single beds pushed together. Its location is ideal for sight seeing.