Best Western Hostellerie Du Chapeau Rouge

( 3 stars , Dijon , France )

The restaurant and staff were exceptional and were the chief reason for staying there, having read about it in a WSJ article. The hotel is located in the old section of the city and is in an excellent location for exploring its shops, streets and buildings. However, our room was small and though the bathroom was newly remodeled, a section of tile on the tub face beneath the sink had fallen or been pulled out under the sink and the tub lacked a shower rod and curtain. We queried staff about this but they said, 'Oh yes, your room does not have those yet!" The hotel lacked a computer and printer that guests could use for business or travel needs, but there are internet cafe's within a few blocks walk. In summary, the hotel staff was helpful and friendly and the restaurant was excellent. However the actual accommodations and services available need considerable improvement to match the level of expectations set by those attracted to the restaurant.

The restaurant was excellent and the hotel staff was friendly and helpful.No shower curtain in bath with a shower head,“The restaurant and staff were exceptional and were the chief reason for staying there, having read about it in a WSJ article. The ...

+ The helpfulness of the staff. The central location. - Frühstücksbuffet dürfte reichhaltiger sein

+ Très belle chambre et parties communes, personnel fort sympathique (avec mention pour les deux jeunes femmes de l'acceuil du matin). - I didn't ike, that I had to wait for the morning coffee for 10 minutes and the breakfast selection was poor. The room

+ In the centre of town - I didn't ike, that I had to wait for the morning coffee for 10 minutes and the breakfast selection was poor. The room was a bit worn and it was difficult with a child to get upstairs as the elevator didn't go to the floor the roo

+ The helpfulness of the staff. The central location. - There were faults with curtains not well hung and not closing and the bathroom fittings were not all working. We did request a change of room and this was quickly done and the second and cheaper room

+ The helpfulness of the staff. The central location. - The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating.

+ la dispo du personnel - The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating.

+ The location-it's in the center - The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating.

+ The location-it's in the center