Arabian Courtyard (Exec Suite)

( 4 stars , Dubai , United Arab Emirates )

This hotel on al-Fahidi Street in Bur Dubai not far from the textile souq area and across from the Dubai Museum should be avoided at all costs. The basic facilities were not up to health code standards during my entire stay. Also, for those unlucky enought to be assigned rooms on the second floor there is a disco nightly until 03.00a.m. that will keep one wide awake if you are expecting desert quite and serentity. Also, I requested a non-smoking room and despite having two non-smoking floors listed in on the elevator panel, I was placed in a musty smoked room with drapes, carpet and walls reeking. My request to be transfer to a better situation went unacknowledged and the establishment attempted to have cleaning staff de-smoke the room by repeated chemical treatments to no avail. For those of migraine sufferers who are scents attack prone this was like a double whammy.

+Good central location. Excellent facilities. Very helpful and courteous staff. -Not enough space for sunbathing als no enough sunbeds

+I have stayed at this hotel multiple times and have always been impressed. The restaurants are nice as is the staff. It is in a good location as well. The rooms are always clean and it is a great value for the money. I will stay here again.

+Easy access to all facilities,with superb service from housekeeping staff to consierge at the hotel.Very obligeing staff at all levels.We loved it ! -The ensuite was a bit small but was aware of it at booking,but we worked around it.

+everything -the time for spa is not good

+Staff and choice of restaurants -Conceirge not very professional

+the concierge, staff... location, facilities -bothering to check the mini-bar everyday, instead of checking it when the room was being cleaned, lack of way or a sign outside the door to let the laundry guy know there are ( or not) laundry. I was sleeping and didnt like to be bothered to ask if there were laundry. If a sign outside I would have let them know before the knock my door and wake me up. So, If I stayed in the room the whole day: 3 people would come: first the cleaning, second the laundry, third mini-bar check. Just one was enough....

+The Hotel is delightful! Excellent service, friendly staff. For those of us who do not appreciate the "super hotels" this is a gem! A Hotel with a heart.

+Cleanliness, helpful staff, good restaurants -Waiting around for a room although on both occasions we had a room by 9.15am. Arrived 7.15am

+I found the staff and management very very helpful, I am a regular stayer in Dubai and would now like to continue staying at the hotel because the satff and management were very professional