Jw Marriott Hotel - Bangkok

( 5 stars , Bangkok , Thailand )

The JW Marriott in Bangkok is a disgrace to the JW initials. I stayed in a suite for 6 nights, and received the worst service I have had in any Thailand hotel in 20 years. The staff is unresponsive. They made blatant mistakes (including a security breach) and reacted by hoping the problem will just go away. They act like free agents unconcerned about your comfort and safety. You can't get a straight answer to simple questions, and the only thing the staff is readily available for is trying to sell you (and upsell) stuff that you didn't ask for. I have stayed in JW's before, most notably the JW Marriott in Hong Kong for a total of 60 nights. It is unfair to the name of JW Marriott to have a renegade operation like this Bangkok branch continue unchecked. I wholeheartedly recommend against staying there.

Bangkok J.W. Marriott is my favorite Hotel NEP is right aroung the corner

it's good location, they have good facililies

All Review Photos This 5 star hotel immediately made me feel at home. The lobby was beautifully adorned with 2 lilly ponds. With the aid of fine lightings, the flowers looked especially attractive and sweet against the greenish blue backdrop of the ...

The location of this hotel is very convenient. Easy to get to the Skytrain and pleanty of parking at the hotel as well for guests. The rooms are good in size and well appointed. The hotel is immaculate. The rooms, lobby and hallways are clean at all times. The housekeeping staff seems invisible..you never see them yet everything is done ina timely manner. This is one the best overall experiences I have ever had at a hotel. The combination of accommodations, facilities, cleanliness, and service are superb.

This is very clean hotel.less choice for vegetarian dishes.“This hotel is very clean, quiet & safe. Location is very good. Easy to go any where by sky train.”

Bangkok J.W. Marriott is my favorite Hotel Always love going back. J.W. is truly 5-star. Traveler's tip on nightlife NEP is right aroung the corner

although it has an almost sterile feel to it, the hotel lobby is very impressive with its marble and stairway. unfortunatly it seems as though everyone there smokes, and it does make the air rather stale in the lobby/bar area. the bedroom was wonderful, with a king bed with firm matress. the bathroom was large and impressive. recommended.

First i hesitated to stay here because the rates were less ,fearing that i may not get a five star service but everything was fine,like the roomsize,the toilet,cleanliness,location was simply superb,and the staff were also very good.I have travelled many countries and stayed mostly in five star hotels but i have not stayed in Marriott group,now i feel that i should look for Marriott in the net before planning to travel.only minus point is the lounge,it is too small with less seating.Greatest of all we were allowed to check-in early without any extra cost.i think this place will suit all type of travellers.

Interesting location... the outside doesnt do this nice hotel justice. It's the best in the neighborhood and an easy walk to teh skytrain. Last stay they rushed me to get out so they could referb the floor I was on. I thought that was a little out of place for a flagship hotel with typically great service/hospitality.