Hydro Majestic Hotel Penang

( 3 stars , Penang , Malaysia )

Very friendly and helpful personel. Hotel is clean and nice, good breakfast. Nice and clean beach. Will return there.

We stayed at The Hydro Majestic (formerly the Ferringhi Beach Hotel) for the third time in March 2007. We have watched the decline of this hotel over a period of four years, which is a pity, as the staff generally are excellent. They are helpful, pleasant and hardworking. However, the fabric of the hotel, particularly the bedrooms, has become tired and frankly, outdated. The change of ownership and name does not appear to have helped in the least. In fact, to witness the new General Manager (Australian) shouting at an elderly guest in the lobby of the hotel in front of other guests and staff, demonstrated the decline of standards. A total refurbishment is promised, but it will take more than this to get us to return.

While we were in the room, they did the drilling job next room, and it was very noisy for 10 minutes without any notice to us. The hotel has changed management from Federal Feringgi to Hydro Majectic, we stayed there 2 years ago, but 2 years ago the se

Great hotel, modern, clean, friendly and attentive staff. the hotel is a 5 or so minute drive from the main beach/shops/restaurants which can be annoying however a shuttle goes there in the afternoon. definitely recommend this hotel.

Excelelnt service, but must consider the low occupancy. Location not the best. Courtsey couch had no AC working

Lounge is a good place to hang out, and they mix strong drinks!! The place can use a couple of more elevators. I was expecting the place to have a gym. Parking is a mess, and they take no responsibility of your car on their own premises.

BAD : The location is actually 4K from Batu Feringgi, busy dangerous road - no footpath. Hotel bar price £4.60 ( 23 RM ) for small 330ml bottle of beer, restaurant prices also much higher than normal price, Bar and restaurant almost empty at night. Not many bar/restaurants nearby. Beach nearby is quite small. Complimentary shuttle minibus to George town refused to take us with bags even when booked and empty. Will never stay there again. Good : Great room, regular buses(only 1 route though, national park to George town), good buffet breakfast, nice pool, friendly.

I have no idea how this hotel can be called 4 star. The staff were unhelpful and rude, the room was in desperate need of an upgrate. The shower curtin had stains all over it as did the toilet seat. The shower rail was all rusted and carpet dirty. Pillows and linen had seen better days. Picture on wall hideous. Location was bad. Not close to shops or transport.

Good value for money. Bathroom needs some maintenance but otherwise its very nice.