Berjaya Times Square Hotel And Convention Center

( 4 stars , Kuala Lumpur , Malaysia )

Very dissatisfied stay in your hotel.

In 22nd May 2007, we started a honeymoon trip to Malaysia. When I came Kuala Lumpur, we were in Time Squares. We had a nice room with beautiful sigh-seeing, delicious buffets, friendly receptionist,kind waiter, easy go shopping and take a trip by...

There's nothing bad about this hotel. Everything is just great. I wrote in a letter of complaint regarding one of the receptionist at the front desk and received a letter of apology via snail mail (was very surprised!) from the hotel even though the matter was solved by the duty manager then. Their service and service recovery provided are excellent! Because of that, they earned a loyal customer!

Location was one of the factors in choosing this particular Hotel. Incidently it has only suites and all are well furnished. Good view from the suites. Certain improvements can make it a world class property. The staff should be more...

I faced similar problem with power trips! I rang the housekeeping several times, waited for an hour and half, before the room got really hot and by then I wanted to kill someone. I went to their reception, asked me to speak to the housekeeping manager. Housekeeping manager was polite and professional. When I went back to my room, within 5 minutes, 2 guys appeared and they fixed the room in less than 5 minutes.

Theres nothing bad about this hotel. Everything is just great. I wrote in a letter of complaint regarding one of the receptionist at the front desk and received a letter of apology via snail mail (was very surprised!) from the hotel even though ...

I've went to KL recently with my girlfriend. Everything was fantastic there. The staff there were friendly and helpful, the security guards were real nice. And the room was punctually ready. We have nothing more to fuss about their services and the environment. The room that we had was a standard studio suite, good enough. We had a safe, a mini fridge, a BIG tv, mitv and a kitchenette. The bedsheets and blankets were so clean. And the sight of the bathroom really blew us away, its sooo grand! A bathtub, 2 sinks with mirrors. Moreover, their staff would come to tidy up the room everyday, very good room servce, and we don't mind tipping them, coz they did everything so nicely for us.The breakfast buffet have a huge variety, you can feast on on their local delicacies or even have cereals with milk and tons of fruit, and others. And the hi-fi set rocks, you can purhcase vcds or cds from the local shopping centres at cheap rates and you can play it in them. The view from the room was also breathtaking too.

Very dissatisfied stay in your hotel. Basketball court closed because they said the ring damage.fitness room got too many rules.under 18 years old cannot enter,wear jeans cannot enter,then we back to room.tvs picture flur,got so many dot ...

I love the spacious modern equipped suites. And the location. Service personnel were generally pleasant. Food's not too bad at the Big Apple. But just one complaint : my newspapers were not sent to me...

My wife, my 6 year old and myself spent time at the Berjaya last September and absolutely enjoyed our experience. Sure there were some minor problems but nothing that wasnt fixed straight away by the very efficient staff. Talk about a huge...