Golden Tulip Farah Hotel Casablanca

( 4 stars , Casablanca , Morocco )

Excellent **** hotel, beautiful location and staffs were very friendly and helpful. I would recommend all travellers to visit this hotel.

When we arrived, I told the desk I wanted quiet – an inside room, preferably. The room was so quiet and clean. Everything was within an easy walk, the staff offered several great jogging routes, and we’re still talking about the breakfast feasts. We really happy to stay in this hotel."

We booked two months in advance for New Year. 3 days before arriving, the hotel writes us an email, saying the special room we had chosen had "technical heating problems" and offered to place us in another room, which we didn't like--and offered no other compensation for "dropping this bomb" on us a few days before New Year. After many calls, with no help. We asked for our deposit back--they refused!! Everytime my boyfriend called, the woman who answered would hear his voice and hang-up. I cannot believe they treat their costomers this way, it's outrageous!!! We are very happy to have canceled our reservations there--we will never return and we will be sure to advise anyone we meet to avoid this hotel at all cost!!

This hotel was not bad but it definately was not a 4 star hotel a is sugested. There were a number of small problems that would be ok if the hotel had a 2 or 3 star rating but I found unacceptable for a 4 star, for example the cable connecting the T.V. fell out continually making it difficult to watch, the T.V. had no remote control, the linen while not dirty showed visible signs of aging. The restaurants were quite nice though. The food was quite good and they were not too expensive. The pool was quite nice but there were so many pigeons that it was difficult to go for a swim in it. Overall this is not a bad hotel, it's just over priced and not 4 stars.

It was the pits. Dirty room awful smell, discusting towels.....oooh

I have stayed at this hotel twice. On my first stay the room I was allocated had faulty a/c. I also find that the room service is a bit poor also. On one occasion I had to wait 1 hour for my order. I also requested an iron for some of my shirts, the iron I was presented by the porter was shocking, it was unbelievably old!

This is the worst hotel in casa and a waste of money. bad service, dirty rooms, rude staff, annoying alarm at the door...the list is endless.