Good location - a few minites walk from the Underground, neat and clean room, if slightly small (but better than many elsewhere), good continental breakfast included, pleasant staff.

The room that I stayed in did not look like the pictures on the website. I booked a non-smoking room and was assigned a very dirty, smelly smoking room. The width of the room was the width of a bed. The bathroom was so tiny you could not dry yourself in there after a shower. The carpet in the room was so dirty I did not want to put my bare feet on it.

I was unsure about my booking after reading some complaints from previous, but for this great price the room was updated, nice, clean, great bathroom with hot,wonderful shower. Yes, it is the size of a dorm room, but i didn't mind. Nice breakfast area and location was very convenient to the gloucester tube stop. There was a dryer in the room. Liked that you could use the internet at the front desk for 3 pound per 1/2 hour. High, but a nice option. Appreciated the elevator after walking all day. Only omplaint is carpets were starting to look dirty. Desk had honor my email request for 2 single next to eachother.