I lived in London years ago and this was my first time back in 12 years. We were only there for a 4 days so I wanted to have as close as I could get to a "real" London experience. The hotel is perfect. Small enough to be quaint but big enough for all the luxury amenities one desires ! We travelled with our 14 year old son and 14 month old daughter. The hotel is WONDERFUL with children and no request was too small in catering to our baby. The staff are stellar. Perfect Central location - right down to the lovely restaurant (Rowleys) across the street and Mini-Tesco (supermarket) on the corner. Picadilly Tube is 3 mins walk . It is a little noisy outside at times - but when you sleep in a city you have to expect that !

Unless you're attached to large lobbies, and lots of in-hotel amenities (which you really shouldn't have the time to use if you're using your time in London well), this is the perfect hotel. The quality of service exceeds any I've experienced anywhere else, the rooms are elegant and well appointed, and the location is unbeatable.

My son and I stayed one night at 22 Jermyn in early July. The location is great during the day -- close to the theatres, right on a good shopping street, and very central for walking to many attractions -- but it's noisy at night and early in the morning, due to street noise typical of a commercial area. Besides that, it was very nice. We had a one-bedroom suite with the bathroom off the hall between the bedroom and the living room, which gave both of us privacy. The decor is homey, not fancy; it felt as though we were staying with an aunt or grandparent. It has a pleasant, low-key feel, nothing pretentious. There is no restaurant or bar -- it's a London townhouse, so you enter the front door, walk down a hall, and there's the tiny reception desk and the tiny elevator.The very best thing about staying at 22 Jermyn, is the extensive printed list of recommended restaurants, galleries, and attractions written by the owner. These up-to-the-minute reviews of the newest and best places to dine with very accurate estimates of price and walking distances were invaluable for our stay in London. I would return.

We stayed in a two room suite with our teenagers and highly recommend 22 Jermyn St. It was well appointed with a beautifully decorated main room, which included a fireplace. Our children slept in this "living room", one on the couch, which pulls out and the other on a rollaway provided by the hotel. The room was big enough to accodomate both kids easily. It was also great to have this sitting room available during the day. We could eat breakfast at the 4 person table and have plenty of space to take a break from sightseeing. We could all spread out and read or our kids enjoyed watching a bit of British TV--especially at night. This nicely decorated, clean, well appointed room gave us the sense of being in England vs. some anonymous hotel room. In the configuration we had, the bathroom is off the bedroom. While we didn't mind this, be aware that anyone staying in the "livingroom" has to pass through the bedroom to get to the only bathroom. We just loved this hotel--which is actually a townhouse. There is no lobby or public space downstairs. You come in off the street, pass through a narrow hallway and the "front desk" and then go up to your room. If you are looking for a restaurant, bar or other public space, this would not be the place for you. If you are looking for a well appointed, clean, great location--definately stay here. Also, because we were travelling with kids, it wound up being a lot cheaper to stay here than getting two hotel rooms--and also a lot nicer. I highly recommend this lovely, top shelf property.

You could not ask for anything more wonderful than arriving at the charming 22 Jermyn Street. It was (almost) better than coming home. The staff are brilliant, the location absolutely brilliant - walking distance to just about everything, the rooms divinely 'English' in that country house way that only the English can do. No bar or restaurant but the Room Service could put any Asian hotel to shame. Prompt, efficient, beautifully presented and not overpriced. A request for an ice bucket arrived within moments, complete with a dish of olives and slices of lemon on a tray - they obviously figured I needed my martini or gin & tonic after a day running around the city!!. And the coffee.... hot, strong and plenty of it! Flowers everywhere in the suite. This hotel made me fall in love with London all over again..... in fact, I really didn't want to leave.

Stayed here for one night in late nov 2005. My normal hotel (the Dorchester) was booked out so tried this for a change as I was only staying for one night to do some shopping and meet up with friends. The staff make this hotel - very professional and friendly, remembered my name every time I came into the lobby, were very helpful with recommendations and clearly had a very intimate knowledge of London. As an example, I requested a recomendation for a semi-formal, french restaurant on a Sunday night. Within minutes, there were three staff at the front desk, all discussing various options and providing detailed descriptions. End result, great dinner at La Caprice. Room was normal for London in terms of size (i.e. small) but nicly appointed with a very good bathroom. Suggest this room (104) for singles who want a quiet room (no view, looks into an internal courtyard but no traffic noise). Position is, of course, unbeatable for shopping - just watch out as it easy to over shop if one can quickly return to the hotel to drop off bags!

My wife and I splurged by ending our UK vacation with 4 nights in a corner suite at this VERY discreet hotel. Everything was A+, from the flowers in the rooms, to the coutesy of the staff, to the quality of the room service. I was a bit disappointed that there was no bar to relax in, but the hotel is located so centrally that it was easy to find a nearby spot (I especially recommend the Red Lion just down the street). The rooms were comfortable and elegant. There was a bit of street noise beginning at 0630 each morning from the street sweeper, rubbish collectors, etc., but nothing too severe. The staff does a marvellous job helping with dinner and theatre reservations, and does it all without a hint of snobbishness. The location is wonderful, and we walked almost everywhere.

22 Jermyn Street is definitely not for the type of person that is looking for a large hotel. It's a tiny little place in an excellent location. The staff is so unbelievably kind and will go out of their way to make sure that you are happy. I recommend the tea service, the food is so fresh. Our room did smell a little smoky but it's Europe, everything smells like smoke. (I'm a retired smoker). Think pied-a-terre with a butler....not a Hilton with room service.

Stayed at 22 Jermyn Street for the first time this week, on personal recommendation. It was charming - idiosyncratic but very comfortable. It is really hidden away - even the London cabbie missed it! All that gives its location away is a dark green front door in Jermyn Street, next to Bates' hat shop. Inside, a long corridor leads to a tiny reception desk and the lift - and that's it. No restaurant or bar - just personal room service. We were upgraded to a very pleasant suite (403) - no double glazing, so thankful that we were overlooking a pedestrianised street between Jermyn Street and Piccadilly. Fresh flowers in all three rooms, including red rose in the bathroom. Lovely fluffy towels and dressing gowns, Molton Brown toiletries and a comfortable bed. Will stay there again - and the best location for some of the best shopping in London.

22 Jermyn St was a terrific hotel find. It is centrally located to shops, restaurants, tourist attractions, beautiful parks and the theatre.

We just returned home from London and our stay at 22 Jermyn St. This quaint little hotel with top notch service was excellant. The location can't be beat, it's close to many great restaurants, the theatre district and the tube stop at Piccadilly Circus. The staff will go out of their way to please and provide you with whatever you need - be it a new curling iron for the lady or popcorn for movie watching. We had a bouquet of fresh roses waiting for us when we arrived and another bouquet was delivered on Monday to add a fresh touch to the room. The rooms feel like small apartments. The beds are comfy with lots of pillows. The bathrooms large by comparison to other hotels and supplied with Moulten Brown toiletries. And the sitting room had a comfortable couch, reading chair and dining table. You do hear some noise from the surrounding streets, but there will always be noise in the middle of a big city. And it wasn't so loud that you couldn't get a restful night's sleep. We can't wait to go back to London and we will definitely be staying at 22 Jermyn St once again.

Our family of four stayed here last summer for a week. Fabulous location, excellent service and immaculate, pretty rooms. Our first room (suite) had the bedroom on the airshaft--the bedroom itself was small, and the bathroom even smaller, a bit awkward also for four of us as the kids had to come through the bedroom to get to the bathroom. After a couple of nights we were moved (at same price) to a corner suite, which had a large bath between the sitting and bedrooms, and the bedroom also was much larger. We would definitely stay here again. Our kids especially enjoyed the popcorn with their videos!

This is by far the worst hotel I have had the (dis)pleasure of staying at in over 20 trips to London. I had always wanted to stay here, because of the allure. What a disappointment! The hotel itself is miniscule -- not something I would normally mind, but it doesn't even have that time-honored London tradition of a lobby bar. If it had a lobby. The staff did not know how to use the wireless internet service -- I had to call four times to get the correct password. The location is certainly wonderful, but apparently busy enough that they lock the door at night -- I had to wait 10 minutes for someone to open the door tonight. And the room -- small and drabby. The only person who could love this room is someone who spent their honeymoon here 25 years ago. It has not changed, I assure you. The heat has two settings -- off and 95 degrees. There are simply too many good hotels, even plebeian hotels, in London to bother staying here.

We stayed at 22 Jermyn St. in November of 2002. The hotel was very elegant and private, with just a small sign designating the entrance. We definitely felt we were in the lap of luxury. However, our suite faced an alley/walkway that ran between Picadilly and Jermyn Street. There was some sort of Turkish pub or restaurant directly below our room, and the patrons had a habit of singing very loudly as they left the pub at 2:00 a.m. Plus, we heard all the noise of Picadilly Circus from our room. The management suggested that we ask for a room facing the airshaft/rooftops next time as it would be quieter. My rating: room--5 stars. Location--4 stars (very convenient to West End, tube, Kensington Gardens, Buckingham Palace, Picadilly, shopping), but very noisy, esp. at night. Service--5 stars (very helpful staff.) No restaurant, but plenty of places close by.

We loved our weekend at 22 Jermyn Street. We arrived to hear the sweet words "You have been upgraded" to a suite. Beautiful, large rooms, immaculate housekeeping and excellent, helpful service by all the staff at this small, lovely bontique hotel, all served up with a smile. Great central location for theater and most of the main attractions. The room service and "high tea" here are not to be missed.

Perhaps it was because we had just stayed at the Milestone, or perhaps because our view was of some airshafts and industrial looking rooftops. It was billed as a 5 star, but we may have been less disappointed if they had called it a 4 star. (Laterooms.com still has the best rates available, but I'm not sure how they get by calling it a 5 star.) The taxi driver couldn't for the life of him find this teeny place, and tho we had been initially ok'd for an early check in, we would have to return in several hours. The room-service cont. breakfast did have the best croissants anywhere (France included), even if over-priced. The staff members were personal with fine service, but the ambiance of the room was a bit bland and the bathroom was awfully cramped. Added bonuses were the towel warmer and toiletries including shaving oil. The overall feel of the place left me not planning a return, however it might be acceptable for a business traveler esp with its central location.

Staying here is like staying at a beautiful private home. I have stayed in almost every great hotel in London, and now see the others as overpriced and pretentious compared to this gem. My room was fabulous - but they all are. The hotel has no restaurants or public spaces - just guest rooms - but the room service is terrific. I am still thinking about the meal I had there! Wonderful, dreamy bed. Opulent toiletries in the bathroom. Spotlessly clean, elegantly furnished, and capably staffed. Had trouble using my new ATM card in London and was low on cash. As it was Sunday, the front desk offered to "loan" me a couple hundred Pounds in cash until the banks opened the following day. Try getting that kind of service at the Lanesborough! I'll never stay any other place in London.

This was the finest small hotel experience I have ever had. From the hotel-arranged driver who picked us up at Gatwick, to the helpful and courteous staff who arranged opera and musical tickets, to the lovely two-room suite, I cannot say enough positive about 22. The location is superb--5 minute walk to the National Gallery, 15-minute walk to the British Museum, 10 minute walk to Covent Garden. We never had to take a cab or the tube to get where we wanted to go. The 24-hour room service (though a little limited) was wonderfully prepared. Our room featured a great mini-bar with single-malt scotches and full bottles of good wine. The hotel provides restaurant recommendations for all types of cuisine, and many good restaurants are located within walking distance. Jermyn Street has wonderful shopping. Overall, I could not have asked for more!