+ Great location near vondel park. not too far from centre (unless you get lost like we did), 20 min walk or the tram stop just outside the hotel. - Getting woken up at 9am with someone wanting to clean the room was a bit of a pain. non-smoking.

+ Staff were very welcoming.

+ Very helpful and friendly staff. very good breakfast! - The steps to the rooms are unacceptably steep and you should warn customers before they book. it is very difficult to carry suitcases up to the rooms. or install a lift.

+ Breakfast was good. its in a good location. not too far from the city centre - No

+ I'm glad for my hotel's choice..restfull,calm and clean..

+ They cleaned the room every day. - It was a bit too far from the centre.

- Theres is a mouse :)

+ The staff were very friendly and helpful. rooms were clean. - The location information is a bit misleading as it is further that suggested on the website. the rooms are nice, but the pictures on the website are not exactly what the rooms look like! they are much smaller than on the website.

+ Hotel staff were very helpful and confirmed our booking themselves by email (something that other amsterdam hotels do not always seem to do). hotel was clean and seemed to be well-run. beds were neatly made up and the room was cleaned every day (something else that does not always seem to happen). - Like nearly all amsterdam hotels, the stairs are steep and would not be suitable for elderly or disabled guests. the location is quiet (a plus point) but a long tram ride away from most of the city's attractions (a minus point). there was one complaint from my lady friend about the reaction of the (male) cleaner when he accidentally opened her room door! the only other complaint was against certain other guests who were noisy and rude. very little that a hotel management can do about that!

+ Cleanliness, quietness, plenty of trams - Breakfast room small, cramped. initial booking says only 4 tram stops 20 mins from central station, in fact on arrival about 8 stops and 40 mins from station,(perhaps arrived wrong time of day).however during stay found trams plentiful and punctual.

+ Two problems. one you cannot cure but should state abd that is the very steep and dangerous stairs. the hot water is scalding and using the shower is dangerous as using the sink taps, produces huge temperature changes in the shower head. not nice.

+ Nice quiet location.

- The only negative thing was that the cleaning staff woke up us every morning at 9 : 30 to clean,not even well,tge bathroom

+ Typical 2-star dutch hotels feature stairs, thinner walls cramped quarters and rudimentary ammenities. this hotel excelled over the others with comparable prices with it's 4-star cleanliness and spacious single room with huge window. even the location is an asset. the peaceful neighborhood with green space, a rare commodity in amsterdam, makes for a great night sleep. between the no. 2 tram outside your door and the adjacent no. 16, you have curb service to explore everywhere conveniently. amsterdam on a budget usually means sacrifices but my stay here was a pleasant surprise. - None

+ Tram stop was not far from the hotel, therefore easy to get to and from the centre. - There are 3 flights of very steep stairs in order to get to the rooms, made it difficult to carry up luggage-no lifts available, picture and description of hotel was very different to actual rooms. description of rooms also highlighted there was a safe in the room available to use-did not mention the deposit you must pay before you can use it. also stated internet available at hotel-again no mention of the charge you must pay before you can use it.

+ The room was so surprisingly big and spacious and the staff were very helpful and friendly - The stairs were quite a mission. but that's all part of the culture.

+ The only negative was that the bed was so soft and i got backache.

+ Helpful staff clean rooms - Decorating going on, havinf to beware of wet paint and walk over plastic sheets. the entrance to the room hidden behind a door that was half open to allow access to other areas. steep stairs.

+ The evening reception clerk was very knowledgeable about the neighborhood and amsterdam and helped me find parking for my car. - The shower is slow to drain and i almost flooded the room.

+ Nice place, staff very friendly, also its very easy to tram or walk from the center, tram is recomended though its further than you think. - Gets a bit cold (in rooms)

+ The hotel service was excellent, the staff were polite. the room was very clean, small, but comfortable.

Good location

What an absolute rip off. We could have stayed in a really good hotel for 135 euros a night. This hotel is so basic, that you can get better hostels for half the price. The room stank of smoke, even though we asked for a non smoking room. The bathroom was tiny, and the hairdryer did not work. The hotel is noisy at night and there are no staff on duty. There is no access to tea and coffee facilities, other than paying out another 15 euros per night to have a kettle put in your room. The staff were pleasant, but couldnt really be bothered to help or assist you in any way.

THe hotel is excellent situated. The rooms clean and spacious. The service was super. Breakfast plentyfull and delicious.

Just got back from Amsterdam which is an amazing city, but this hotel is far too way out, and this hotel does not show any sign of recently being refurbed has stated on their web site, it took us 45 mins walk in to town or we had to spend loads on trams. Breakfast was nothing more than cereals and a sandwich. Rooms were clean but very basic. However our bathroom which consisted of toilet,sink and shower were spotlessly clean. Very budget price hotel, ok for students, certainly not for families. Was very dissapointed in location, to way out for my liking. But next shall choose a different hotel like the Acro or Prinsen which are both good hotels.