Clean & very roomy, service is excellent, definitely will go back there again.

Hotel is ok but expensive. I had booked hotel rate including the breakfirst, but whne i checkin, the staff said they cannot confirm if breakfirst included or not, so they will charge it first and wait for 2nd day when the reservation staff comes to work. It took about 45 minuts to talk with them and finally they agreed when you became totally fed up. When I show them the reservation paper next day, they even no appologize for that.

Great hotel, great location I really enjoyed our stay at the Carlton. The room was clean and comfortable. The shower was accessible, important for my 75 year old mother. The staff were helpful and courteous. The location was good especially if you are happy to walk as Orchard Road, Raffles and Arab St are all within range. We ate at the local food hall - great food and cheap. A very enjoyable three days in Singapore.

have stayed here before and it is now better than ever except for the check in prodedure get out and see the whole of this great place. we particularly made good use of the hop on hop off tourist bus services.

Hotel fixed a booking error in lieu of sold out situation what I booked - Upgraded the rooms. 2 rooms were booked but only one room was reserved with 2 room price. I do not know where this error was coming from. Confirmation was - 2 rooms were booked, in stead of one room with two room price.

I was not happy with my choice of hotel. Lots of good and reasonable food around the hotel.

Can't wait to get back From the staff the room it was a really wonderful hotel would love to go back

Only average Centrally positioned, opposite Chimes and close to shopping.

Great Service And Value The food court in Raffles City is cheap and has a wide variety of stalls so be daring and try something new!

A superb location for both business and leisure. I recommend this Hotel as it is central to Singapore, opposite Raffles, close to Orchard Road and easy connection to all other areas. The staff are very friendly. You try the Dim Sum restaurant, the best in Singapore, you might have to book for a table.

Long wait to check in. Room had not been cleaned from previous guest. When I advised reception I basically got a blank stare, like I should be telling housekeeping. I should not have been checked into a room that was not cleaned. Pool is small considering size of hotel. Excellent location and great view Premier rooms.

Some problems on arriving with a dirty bathroom, but theu change immediatly to other clean room. very nice service, and at the reception Ms. Erfina give great tips where to go, how to go, etc.

check-in was fast. room is average, door frame in the bathroom needs some repainting but overall the room is ok. staff was quick in attending to our needs and location is superb. i will stay there again.

good pricing for carlton was not over than sgd 200

everything fine. got an upgrade to clubroom-floor for free. nice and helpful people. will come again.

The breakfest is excellent.

an ordinary hotel it is nearly raffles plaza. very convenient and not too far from orchard road. you can just walk.

Let's start with internet access at $27/day from a wired link in your room -- might be high for wireless access, but excessive for wired links in this high-tech city (of course, they're outsourcing the service to Malaysia, so who knows). Then, despite the service stating you'll have time remaining after checkout, you don't.

pricing very good base on what i hv paid when i stayed before

Given Very Nice Room View

This is an excellent hotel in every aspect.

Lovely hotel across Chijmes and Raffles City mall. We had a great time there.

An expensive Hotel but in a beautiful and convenient part of Singapore, near Raffles, opposite Chimes and close to Orchard road. Would recommend this Hotel for Business and Leisure.

A well located hotel with friendly staff and reasonable facilities. At this price I would use it again.

Very pleasant hotel compared to European standards of 4 stars. The bathroom is fairly worn because of the age of the hotel, but everything was working fine. Deluxe room on 22nd floor with great city views. Fantastic location within a few steps from City Hall MRT and Raffles Hotel directly opposite. Walk along Bugis street which is just around the corner and try its local cuisine and food culture (food stores / food courts) at a very affordable price.

Good ambience Hotel with good qualities, but not a superior place. The entrance hall is quite pleasent, staff very friendly. Bathroom requires a little bit refurbishment.

Good hotel in good location Friendly and very helpful staff. My flight was leaving late in the evening and they let me check out much later than normal check out time.

good location Pretty good standard os hotel, handy for MRT and within moderate walking distance of Singapore river attractions. Like most Singapore hotels the services, food, laundry etc. are rather pricey

Only stayed for one night but made to feel very welcome. Staff were efficient and friendly and room was spaceous and clean with comfortable beds. About a 15 minute walk to the beginnning of the shops in Orchard Road but difficult to get a taxi back on

Very nice hotel. Staff very friendly and couldn't help enough.

Would I recommend this hotel? If you are concerned about location, this hotel is excellent. But i could get the same hotel product elsewhere for much cheaper. Would I stay here again? Not really, for the point above. Singapore has very cheap taxis comparatively, it will cost you less than $SG10 from one end to another, so for me location is not that important. The product itself is much more important, and I did notice that the hotel is building a Premier Wing right next door to be completed in a few years time. Maybe after that is complete they will look at updating the hotel but until then, no thanks. If looking at the SIA Stopover package, look at the Traders Hotel, in the same category so same price and in a better, more prestigious location.

We stayed for 2 weeks in Jan-Feb 07. We were given an updated room (not the new wing of the hotel), which is relatively modern and clean. The bathroom, however, needs some work (cracked tiles along the sink and bathtub). Room size is decent. Excellent view towards Suntec City, Raffles City. And excellent location, opposite to Raffles Hotel and CHIJMES, close to Suntec City and Bugis, and we even walked to Orchard Road (CK Tang), Clarke's Quay, and Lau Pa Sak. About 1 block to MRT station, and 1 block from 2 hawker centers. Nice pools, though a little small and sometimes not enough deck chairs. Breakfast (if included) is a great deal, good variety (Western and local delicacies), and reasonable quality. Service is good overall, staffs are friendly. The only thing I don't like is having to pay extra for internet connection (cost up to S$20 per day). Otherwise, we were very pleased with our 2 week stay.

The breakfest service was very unorganised, our table was alocated to another guest while we collected our food from the servery.We had to wait some time and ask for the tea lady to serve us our coffee and tea,which was quite disappointing.

Well, checking in @ 7pm still couldnt get a room is beyond me. Then getting insulted by an aggressive lady who has no clue what it means to be a front desk manager kept me thinking the hospitality scene there in Singapore. No way to go back or even recommend anyone to this place. NEVER !

Excellent Hotel, service very good and in an ideal location.

The Carlton Hotel was very well located, very central and easy to access from the Airport. Upon checking in the staff were nice, however they were reluctant to assist with placement of other family members, who were checking in the next day, close to our

I liked this hotel, because is close to everything! You can travel by taxi or take the metro from the hotel.

This hotel is just 3 minutes walk from the city hall metro station. The rooms are beautiful, spacious, and very clean. The people are all very friendly and efficient.

I found the Carlton Hotel to be a great place to stay, close by to an MRT stop, and Raffles City. The staff were lovely and professional, and the hotel has great facilities.