The banquet service provided by the banquet manager, Jason is poor.

It was the most memorable hotel stay experience. I was in Amara Sanctuary Resort Villa with my family for my baby's girl one year old birthday celebration and I got much more than I paid for which cannot be measured with monetary quantum. It was a Saturday night and right after we had dinner, desserts and cakes, we had the best surprise ever: A full fireworks display for about 10 minutes! Wow, it was a birthday celebration fit for a real princess! Adding to that, we had unexpected surprise visitors like the Peacock who sang constantly and squirrels joining in the fun. It was simply magical and beautiful. There are two fault though amidst these truly enjoyable times: there was blockage at the drainage in the bathing area, therefore when anyone bathed, water would flood for a good half an hour. Secondly, my husband, myself and my baby had body rashes the next day. We felt that this was due to the water in our private pool which should be treated so that there are no insects within the water and safe for adults and baby. But of course, all is well now. We have recovered, including my princess! I would definitely go back again! I hope I can receive the same level of service the next time round.

Staff couldn'thave been more helpful.Excellent with the children and made our holiday one of the best we have had!