It was a wonderful stay in this hotel. I stayed in executive room, it was clean and neat with all the facilities. Staff was co-operative and helpful. I had my breakfast in the restaurant, it was lovely in taste. It is good value for money.

It was not at all a good experience with this property. Our room was too small in size even the interior was not up to the mark. Also the food was tasteless. But the service offered by the staff was good. It was a below average property.

The management was really poor. I booked the hotel for four people including three adults and one child but they allotted me a room for three. The breakfast they provided also was for three. Check out was also an issue as I had to fight with them all the time which was not expected at all.

My mother is an ortho-arthritic. Normally wherever she moves, she is always assisted by the wheel-chair. This hotel doesn't have any facility and no human touch exhibiting great callousness to their customers. Room: Very average. Not at all spacious rather below standard proving totally unfit for my family members. Instead of providing us with an extra cot, they simply laid the mattress on the floor at bath-room door after removing furniture from the room for making floor-area for the mattress. It is really horrible !!! Food Quality & Quantity: The only part/service is satisfactory. Price is reasonable.

Airport pick-up on arrival: Though I had been constantly informing the Hotel Authority of my flight details even two days before, they failed to send the pick-up taxi in time to Airport putting my family (my aged mother, wife, two children and me) stranded miserably in the night of pre-Independence Day. The time was horrible out of heavy downpour and tremendous traffic-jam in Delhi. Reception: Good in welcoming us. Room: Not at all fit/spacious for the occupants as already listed in their booking. When extra mattress was laid directly on the floor (surprising us), other furniture was taken back for making the space. Room-freshener/deodorant was not provided either in room or bathroom. Room Service: Room Service for foods was very good. The quality and quantity in served foods are appreciable; cost is also not so high. Conclusion: Once accepted, the Hotel Authority should provide the room facility as per the number of occupants and guests' requirement.

My room was not cleaned properly, and the interiors were not all that appealing. The service provided by the staff was slow. Even the food was bad in taste. I was not at all happy with this hotel.

Room was small and bathroom was stinking very badly. Even after complaining they didn't respond. Staff was irritating and food was terrible. They didn't shown any courteousy for the guest. I will never stay there again.

Service with a smile. Good, comfortable and professional service.

The hotel is situated in the Karol Bagh area & it is quite accessible to various places here. The room that was provided to us was spacious. The room service & food too were up to the mark. This is an above average property for sure.

This was a tiny room. Pick up facility was included in the package but no one came to pick me. They just assured me that someone is going to pick you but there was no positive result of my wait for more than 30 minutes at ISBT.

I am highly impressed with this hotel stay. Firstly the airport pickup was on time. Upon reaching the Executive Room quality was very good and the breakfast was excellent. The service was awesome. Overall great hotel to stay for budget and biz travellers.

Hotel is located centrally in the main city. Our room was dirty not cleaned properly. Even the size of the room was very small. The breakfast was average in taste. The service provided was very slow. Overall a below average property.

It was a well maintained and neat property. The staff was attentive and service was prompt. The room was also up to the standard and ambiance was serene. I will definitely book that hotel again.

The location was convenient but facilities in the hotel were not so satisfactory. The room quality could have been better and ambiance and decor was not so attractive. The food arrangement was manageable, but I was not satisfied with my experience.

Hotel is located in the heart of the city very close to the airport and railway station. My room was excellent with modern furniture. The room service did their job wonderfully. I had my breakfast in the restaurant it was awesome in taste. I would love to visit this place again in future.

My stay here was very inconvenient. The room I was provided was dingy. The main factor that concerned me was the attitude of the staff members here. They were very rude, their behavior was totally discourteous. The food though was reasonable as compared to the price. But then thanks to the attitude that I faced, I don't think this is a recommendable property.

Service was pathetic and staff was very lazy. They often delayed the order and food was also not tasteful at all and not even fresh either. Otherwise room quality and location was well up to my expectation.

Our room was decent with pleasant atmosphere. Staff was efficient and polite towards the guest. Even the breakfast was delicious in taste. We are satisfied.

Very good hotel for the price.

The location was best suited to room around the city and the quality of room and food provision was up to my expectation. I will definitely prefer the same hotel next time is well.

We had a good stay in this property. My room was comfortable. The room service did an appropriate job. Also the food served was tasty.

The breakfast was good in taste. Room was clean and neat with all the facilities. Staff was caring and polite in their work. The location was perfect near the hotel.

Le Heritage is great deal for the price paid. Complimentary pick-up service from the airport was amazing also the breakfast was good. Our room was fine with all needs. Service was also up to the mark.

Room was excellent with all the necessities. Staff were co-operative and courteous towards their work. The food was amazing in taste. Location was perfect.

The stay was good and we didn't face any inconvenience over there. The room was spacious and staff was helpful. The service was quite impressive. I also tasted the food it was great. The location was awesome.

We stayed in executive room it was clean and spacious. For breakfast we had bread and butter, toast, different types of juices etc. it was simply superb. Hotel staff are very prompt in service. I would love to stay here again.

Hotel is located in the heart of Karolbagh. Metro Station, shopping centres are within walking distance. Rooms are small but clean. Travel Desk service was excellent. There was no restaurant in the hotel and table in the room to dine with family members. Quality of food was very good. Overall it is a good hotel for medium budget travellers.

The room was very ordinary. It was not maintained and decor was not so attractive. The service was fine and I didn't had any problem with the location is well. I also tried the meal, it was nicely prepared. It was a decent property altogether.

It was a pretty average hotel. We booked the two room but one was fine and another one was small and congested. We could hardly walk around. Otherwise the rest was manageable. There was no proper restaurant in the hotel but they provided a breakfast and it was warm and tasteful. The staff was reliable and very honest. The service and location was undoubtedly the best. I think they need to work on their room arrangement in order to grab more guests.

I stayed for a day in an executive room in this property. The place was great, I liked the management here. Our room, the room service & food were up to mark. The airport transfers were also convenient. An above average property for sure.

Initially i was given a room which was very untidy & small as well. But on complaining the management made the required arrangement quickly. Later the room service & food provided met my needs. I would rate this as an above average property.

The hotel servicing and receiving is good and food is ok, but the bath room is bad, if the hotel imporves the toilet facilites then it will be relly good hotel to stay it will be price worthy.

It will be a life time experience for me and my family.

The stay was comfortable in this hotel. Rooms interior was modern. People are co-operative and quick in their service. I had my meal in the restaurant it was well prepared by the chef.

Rooms were well furnished and maintained by the staff. Hotel's restaurant was very nice but quality of the food was average.

The staff are fine in their service. Room was nice having all the facilities. The food was average. It was an average stay in this hotel.

The staff are courteous and polite in their work. Executive room was decent and well maintained. Hotel has restaurant, provides fabulous food. The stay was very nice near the hotel.

It was worth a stay. The room was well equipped. The staff was co-operative and did their level best. The hotel also has a restaurant which serves different varieties of Indian food. It was awesome. I will definitely prefer to come here again.

They didn't assist me properly while check-out which left a bitter impression in my experience. They were supposed to provide a drop to the airport which they refused and we had to take a cab for the same. Apart from that the stay was fine. The food was undoubtedly the best. The room was well decorated. The staff were quick and smart in their service.

Staffs are fine in their service. Room was average not so great in looking. The cleanliness was missing in the hotel. The breakfast was nice in taste. I would say that it was just an average stay in this hotel.

Staying in this hotel was a real treat. The room service was impressive. The staff was polite and dedicated. The food was lovely. I will surely come back with my family.

The executive room was well furnished with all facilities. Staffs were very good in their service. Hotel has restaurant were I had my meal it was superb in taste. I would definitely recommend this hotel to others.

The Executive Room was tidy and well furnished. Staffs were quick and co-operative in their work. The breakfast was fantastic in taste.

The food was lovely in taste in the restaurant. Room was maintained well, clean and neat. The staffs were helpful with friendly.

Its a third class hotel, i will never recommend to anyone.

The room allotted to me was a executive room with all the facilities needed. Staff were helpful with quick service. I had my breakfast in the restaurant it was wonderful in taste. The location was very nice near the hotel.

Clenliness can be improved. Rest everything was ok.

Stay was just average. On whole the property needs to improve a lot. Not value for money.

Our overnight stay was comfortable. Value for money.

The staffs were average in their service. Rooms were nice with all the facilities. Hotel has restaurant were I had my food it was also average in taste. It was just an average stay in this hotel.

Stay with this hotel was very good. Dining option was great. Service was quick and prompt. Room alloted was large and clean. Staff was friendly and polite. I will surely recommend to every one.

It is an average hotel. We took our meals in restaurant and also in room itself. It is an average hotel. Location is good near to bus stand. We took our meals in restaurant and also in room itself. I can rate this hotel as average.

Hotel Le Heritage was pretty hard for me to find. Finally I had to call the hotel and they arrange the pick up for me. The hotel rooms are very small. The in house food is costly. I would say OK for a 1 day stay. But i would not recommend this hotel for more than 1 day stay. ALL in all an OK kind of hotel.

The location was wonderful near the hotel. Staffs were prompt and quick in their work. Rooms were neat and clean. Hotel has restaurant which serves different varieties of food and the food quality was superb in taste.

The hotel is located inside the city. Rooms were very neat and clean. I had my food in the hotel restaurant the food quality should be improved. Staff were very nice and their service was also good.

The hotel is located in the main road. Rooms were basic but it was clean and neat. Staffs were average in their work. The food was very good of the restaurant. Overall it was good stay.

The rooms were small and it was very dirty. The hotel has restaurant but I had my food in the room it was not good to taste. Sevice was slow.

Our three night stay was good in Le Heritage. Esp Superior Room was very good with basic facilities, service was fine, and food was good in the restaurant. Overall stay was comfortable n great. Value for money.

It was a decent 2 Star hotel. Our stay was good. Location was very good. Food was fine. Service was average. Value for money.

The best thing which I like in the hotel is the staff people where very friendly and helpful and their service was also quick. In the room I did not find any problem and the service of the staff were very quick and fast. Location and entrance near to the hotel was excellent. Recommendable.

There was no hot water provided on time which was a big problem. Staff and room service was quick and prompt. Food was great to taste. Room was spacious and very clean. Can be much better.

When i checked in i was waiting for 1 hour in the lobby because after i entered they then started cleaning the room. I have booked for 2 room 1 was perfect but other was not up to the mark. Room was fine with good amenities like fridge, TV, AC, minibar, tea/coffee maker etc. Staff was helpful and friendly. Entire property was neat and clean. It was an average stay.

Over all experience was nice with the hotel. Room was comfortable. I like the food of the hotel as the breakfast we had in the room itself, lunch and dinner we had in the restaurant.

Location was good as its close to market and shopping mall etc. Room was decent with clean bedsheets, curtains and furniture. Staffs are highly co-operative and helpful.

Room was medium sized and well furnished with all amenities. We took our breakfast at hotel restaurant, it was good. Also It is located in the city center and very convenient to reach there.

staff are excellent and curteous Toilets are not up to scratch..which is very important

Hotel was decent. Room was neat and cozy. Location was good, only service needs to be improved (it was slow).

We faced many problems in the room. Room condition was very poor, bathroom was not clean; there was water leakage in room , service was slow.

Hotel stay was comfortable. Room, service and food was good. Good value for money.

Excellent hotel with great service and room type. I enjoyed my 2 nights stay. Food was also good.

Just ok.

We stayed there for 3 nights. Our hotel stay was good. Room was standard basic type with all basic amenities. It is located in karol bagh which is a very busy town.

It is the worst hotel I ever stay. Bathroom like railway station. Room condition like Dharamshala. Air Conditioner like FAN OF RAILWAY PLATFORM. TV was from CHINA not even single channel comes clearly. Fridge was like bought from some auction just for decoration. From the walls plasters was coming out. And the main thing there was bad smell in the rooms & also mosquitoes.

This hotel is located in the city. Room was comfortable and well furnished. Breakfast and airport was complimentary. Overall a good hotel.

Nice hotel.

Nice, clean hotel with well sized rooms. Staff should improve with their service level.

Airport transfer facility was just ok. Hotel building was pretty old. Service was ok. Room was just value for money.

Rooms were pretty small and it was not so clean. There was a bad smell coming in the bathroom I called the room service and requested to spray some freshner but inspite of this, it was not going. The food was good of the hotel and served very well. Staff were very slow in their service. The location was not so good near the hotel.

Service was slightly poor. Location was also not good. Airport transport was comfortable.

Everything was good.

Hotel was very good. The room was very neat and clean you don't feel like leaving the room. Room service was very nice and the staff people are quick and fast. I had my dinner in the hotel restaurant i.e dal, rice and chapati, the food was well prepared.

My Experience with the hotel for the Airport Pick-Up Facility was very bad. Nobody came to pickup from the Airport.

It was definitely nice stay and satisfying experience. Location of the hotel was very good. Food was extra-ordinary. Pick up service was included in the deal, making it a very comfortable stay at Delhi. Small improvements in Room Service, attending to guests, etc can make the Hotel do good business. regards bhavesh

Did not experience a good stay at this hotel. The room which I booked was not good. I asked to change the TV 3 times and for 5 hours the hotels AC was not working. I had stayed with this hotel earlier also however the hotel staff refused to cooperate this time.

It is located in karol baugh and is close to attractions like Connaught Place and Jantar Mantar. Room was spacious and beautifully designed. It had wall to wall carpeting, television and attached bathroom with hot and cold water facility. I am really impressed with the service of this hotel. I ate puri bhaji for my lunch.

I stayed in a standard room which was well furnished with wall to wall carpeting, TV, telephone and attached bathroom with running hot and cold water. It is located in the Karol Bagh, about 20 min far from airport and 500 meter from metro station. I took snacks and milk before lunch but the aloo parathas for lunch was very tasty. Hotel also offers airport pickup.

The butter chicken was so oily which could not be consumed.

It is a budget hotel.

I did not have a great experience. The hotel had promised airport pickup. Despite waiting for 1 hour, nobody came to pick us, which led to undue delay. Overall I'm not at all happy with the experience.

The food was sad and they have to get serious about cleanliness.

Hotel was not like what I had expected. Very old building and crampy rooms but the rooms where clean n tidy with modern amenities. The service was quick right from check-in to serving breakfast or dinner (impressive). I loved the food at the restaurant.