My husband and I stayed one night at this hotel, due to it's proximity to the train station. At first, the front desk personnel was as arrogant and unhelpful, until the manager got involved and we got the room. Then we stepped out to get a bite to eat and when we tried to enter the hotel with the food, we were told that no food is allowed in the room. We were forced to eat our supper like vagrants on the street. Casablanca is generally an unfriendly tourist trap and The Ibis Moussafir is no exception. If you MUST stay here, be sure to sneak your goodies in with your luggage!

Between the 23rd of December 2007 and the 4th of January 2008 we (Belgian couple 55+) travelled around the imperial cities of Morocco. We chose to stay in IBIS Moussafir Gare hotels in Casablanca (1night), Marrakech (4nights) and Fes (4nights) as they were close to the railway station and in Sofitel Diwan in Rabat (3nights) as Ibis was badly located. We would not change this choice if we would do the same trip over. In every Ibis hotel we found a nice and clean room with bathroom (shower with plenty of hot water, airco) (480MAD), a good bed, a healthy buffet breakfast with fresh orange juice for less than 50MAD, a bar, an acceptable restaurant (menu 125MAD, wine/beer available). Negative point: none of the hotels bothered to stock on (free) town maps. There were some differences : In Casa the receptionist was lazy and the hotel noisy as trains circulate all night, Marra & Fes had a well kept garden with pool, the desk manager of Marrakech was remarkably polyglot, helpful and efficient, the only negative remark on this hotel is the “muzak” that is continuously played ! Sofitel Diwan Rabat is more “chique” but 4 times as expensive; the restaurant “Brasserie” is well worth the detour, the French chef deserves a star.

Just returned from a very eventful stay in Morocco. Had a great time except for losing the luggage on air france. This hotel is so close to the train station you can spit on it. so convenient. But a bit of a walk to to get anywhere. You will need a cab. I had my reservations because I read so many reviews that the hotel was not clean etc. But we were very pleased. Breakfast was very nice. The dinner ok but extremely expensive. We stayed at 4 diffrent hotel by ibis and each one better then the next. They have a computer but the internet was not working they said. When we went to our room we found that our computer worked so free internet for us. On a budget this is the place.

We made the mistake of booking this hotel during a holy holiday. A very nice hotel but you need a cab to get anywhere. We were like hostages for one day because there were no cabs running. We needed to buy cards for the internet ,very expensive about $10 us for 1 hour. They state hotel is near airport. It was a long 15 min dark drive . The hotel itself is very modern. flat screen televisions. glass patio very nice.

Do not stay here. We made teh mistake and did for 2 days and regretted it. It's dirty, the front desk is terribly unhelpful and it's hard to get their attention for any sort of service. Our door would not close so when we asked to switch or have it fixed, it took 2 phone calls to get a technician up and then a fairly large debate ensued whether to give us a different room or not. There was supposed to be free wireless internet which was "broken" the first day and then wasn't free the next day. Everything was just very off at this hotel. Definitely not worth putting up with everything for their cheap rates.

This was more youth hostel than hotel. If you're picky and used to luxury, don't choose this place. It was fairly full, so there were somewhat lengthy waits for attention at the front desk. Language barriers were significant... and I speak fairly fluent French. If you speak neither Arabic nor French, assume there will be some communication difficulties if there's a problem. This hotel was adjacent to one of the Casablanca train stations but didn't seem to be near too much else. The room was definitely college dorm-like, with cruddy carpet, bedding, and furnishings. If you're looking for a cheap place (about $55 US) to crash for a night while you recuperate from jet lag, go for it. Other than that, I'd skip it.

My boyfriend and I needed a hotel to stay that was close to the train so we could catch it to the airport and that was likely the only redeeming quality of this Ibis. There could possibly be two other remote kind things I can say which are...the cleaning ladies were very friendly and there is a decent back patio with a green garden considering right past the fence are the train tracks. Now, where do I even begin? The front desk was incredibly unfriendly during my (my boyfriend only overnighted there) entire 2 days stay. I was sick the next day and tried to get directions to a pharmacy of which the front desk man was completely dismissive. After the most kind taxi driver drove me all over the city on a Sunday (most pharmacies are closed) looking for all I needed, I did not have smaller bills to pay him so I went into the hotel asking if they would make change for me. The front desk was happy to open their money box for me if I wanted to change dollar to dirham but when he discovered I wanted to break dirhams, he was admanent in not helping and just walked away. The dining staff kept asking again again if I paid for the breakfast when we had paid every morning (and in excess considering my boyfriend left without ever eating there). The room: turn lock on the room door did not lock, all the grouting around the shower in our room were black moldy, the floors were sticky, and towels were grey(orginally white I think) and thread bare. I would only suggest this place if you are desperately need to overnight near the train station, otherwise, please find somewhere else to go. The management does not even pretend they are in the service industry.

all is ok except noise (train traffic) ... logical when your are just close to a central station..

The Ibis Moussafir Casablanca is extremely convenient for those arriving by air and/or train. It is right next door to the train station with frequent trains to the airport. The food and bar at the hotel is not bad. The breakfast buffet is pretty good. You may eat inside or on the patio. There are about five cats that live off the scraps that guests toss out on the patio. Petite taxis are the way go see Casablanca once you get settled in at the Ibis. The average fare I paid to go anywhere in Casablanca was about US$5 (Euro 3.75 or GBP 2.50). You can pick up a Petite Taxi right in front of the train station. The room itself was fine, no complaints. One last thing, if you are in the habit of buying a few beers or a bottle of wine at a market and then taking them up to your room at night for a nightcap (like me) lots of luck. You can not find a place to get a few beers or a bottle of wine anywhere in this town. The bar at the Ibis has really good Chicken Sandwiches, complimentary munchies and the only beer, wine or drinks available within three miles. Have fun in Casablanca, this Ibis is safe, clean and economical!

We stayed here our first night in Morocco. We chose it because of it's close proximity to the train station. From the airport you are able to take the train directly to the Casa Voyageurs station. From here, walk out of the station doors and turn right, you'll see the hotel across the parking lot. The check in staff was friendly and spoke some english. The room was basic but clean. There was a breakfast buffet included in the price, it had a little more on it than most Moroccon breakfasts. Cold meat, cheese, bread, boiled eggs and a toaster. Overall, there were no problems, basic but good.

The hotel is clean, the front desk staff helpful, the rooms basic but pleasant. The bathroom tiling is rather shoddy, but that was the only problem. This is a relatively affordable hotel and looks very European, so don't go expecting the authentic Moroccan experience. Convenient location next to Casa Voyageurs train station. Breakfast an extra 44dh for an adequate buffet- I recommend going out instead unless you are in a big hurry.

We had a similar experience to most other reviewers. We booked here mostly because we were concerned about flying into Casa and then trying to take the train to Fes in the same day. To break it up, we spent our first night here. After a long day travelling, it was a huge convenience to be able to hop the train at the airport and then just walk across the street to our hotel. The room furnishings were pretty old, and the bed hard, but the showers were nice and hot. We had a great breakfast here, but dinner I would skip next time - I had a lot better tajines later on. All in all, good value.

I stayed at this hotel to board the airplane which left Casablanca early in the morning. Because it is close to Casa Voyager station, it is convenient for rail traveler. However, furniture in the room is very old, and, I can not expect to be relaxed in a hotel. It is better for you to consider that this is only sleeping place. As many is stated, restaurant is high in a price, but the taste was delicious.

This hotel is definitely convenient if you are travelling by train. We flew into the CMN airport, and hopped on to the train into Casablanca. The hotel is right at the Casa Voyageurs stop, from which we left the following morning to Marrakech. We arrived around 8PM and were told that despite having booked online 2 months earlier, there were no rooms available. They offered to put us at a 4 star hotel at the same rate and all we needed to do was wait 10 minutes for their shuttle driver to return. 30 minutes later with no update from the front desk and my 2 young jet lagged kids literally screaming in their lobby I went to check on when we might leave and they somehow managed to magically produce a room for us. The room, I must say was pretty crappy. Very smalll, old carpeting, bedding. The sheets and bathroom were clean, which is the most important part in my mind, but it didn't have a great feel to it. As other travellers have stated, the breakfast, which is included in the price was excellent. Overall, the convenience of having a place to lay your head after a long flight to Morocco was unbeatable, even despite the less than optimal accomidations.

Rooms very tired and somewhat shabby, especially the bathroom. Staff unhelpful and disinterested. Breakfast was the only highlight. Close to train station which was convenient and noise was not a problem.

The Ibis Casablanca is conveniently located next to the Casablanca Voyageurs train station. It is surrounded by a nice garden, but maybe noisy if you've got a room to the busy street. Unfortunately, the personnel at the reception seemed rather unmotivated. They even refused to change a 100 Dirham bill into two 50 Dirham bills. Comparing to similar priced hotels in Morocco the breakfast was really good. The room was a big disappointment. Don't expect a standard that you are probably used to by Ibis hotels in Europe! The room was damp and a large damp spot at the ceiling was colonized by fungi. The spot maybe interesting to mycologists, but it is not tolerable in a hotel. The carpet obviously had not been cleaned for weeks.

We spent one night here because we were travelling on train from Marrakech and didn't want to drag our bags over to the Boulevard de Corniche part of town, which is where the beaches and post hotels are. Even though I booked online through the Ibis website, the price seemed to go up upon arrival which I wasn't too impressed with. The room was a fairly small twin bed with ensuite bathroom. The room had seen better days, but for the price in a big city like Casablanca, you get what you paid for. We had both dinner and breakfast in the restaurant and enjoyed it. Service was v good. The location is obviously handy for the train station and also is easy to get taxis, but if you want to relax then stay in the Corniche part of town because the Ibis is on a busy road. As a tourist attraction, there is not much to see in Casablanca apart from the stunning Hassan II Mosque. If you're coming from Marrakech, I would actually recommend just doing a day trip on the train rather than staying here.

I stayed there with my wife for one night, travelling further to Marrakech by train next morning. We arrived around midnight. Receptionist was nice and polite although I didn’t understand why he was surprised to see guests at midnight. Room was Ibis size (rather small but expected). Bathroom had dirty feeling with only one towel and opened (used?) soap. I went to the reception and asked for another towel and soap and was given with no problem. Breakfast is not included in the room (around 5 EUR per person additionally) and I guess it is worthy. Hotel is definitely worth to stay if you travel by train otherwise I wouldn’t recommend it. Another tip - if you are travelling by train go and by tickets early, I went around 7 AM and there was almost nobody there (some of the staff even speak English). Later at 9 AM there was quite a queue at the ticket desk.

I stayed here two times, for one night each, while traveling in and out of Casablanca. I was satisfied each time and found the Ibis comparable to a moderate Days Inn or similar in the U.S. In other words, at roughly $50 a night it may be luxurious to the average Moroccan, but it is not by Western standards. Still, my rooms each had adequate lighting, a phone, a TV, and a clean bathroom with plenty of hot water. My understanding is that the breakfast buffet is included in the price and not optional. During my second stay, in mid-April, the room was rather warm; I was told that air conditioning is turned on only in June, July and August. I would think that would be a problem in May or September, especially since leaving a window open for the breeze is not a great option because of the noise from the adjacent train station. It is important to book ahead. I almost did not get a room during my first visit because I was advised by my riad owner in Fes that it was probably not necessary. (When I arrived the Ibis staff told me no room was available but ultimately canceled another reservation because it was evening already.) The only other hotel by the Casa-Voyageurs train station is atrocious (Hotel Terminus), and you don't want to be stuck there, even if it is only $10 a night. The Ibis could not be more convenient to the train station; and while it is not centrally located, cabs are cheap and plentiful right outside the door, if you want to go downtown. (I tried walking and got hopelessly lost, so a cab is definitely smarter.)

Despite booking well in advance directly with Ibis, when my family arrived on the 10pm train from the airport, we were told there was 'a problem' and that the three rooms were not available. We were put in a taxi to 'another hotel, only 5 minutes'. 15 minutes later, in the dark in a strange city, we arrived at the other hotel - a scary quarter of an hour. I'm pleased to say that the other hotel was good enough, and that the taxi driver duly arrived to collect us again in the morning - and that we were not out of pocket. Such 'problems' no doubt occur in all industries, and the staff of the Ibis solved this one without too much trouble.

good value rooms and service for the price, but only if you are armed with a set of earplugs. The downside of the close location to the train station (my balcony was almost on the platform!) is the constant train noise and car horn honking - it goes on all night!

I stayed at the Ibis in Casablanca on two non-consecutive locations during my trip to Morocco. It's location is good for travellers as it is right next to the main train station of Casablanca - Voyaguers. The hotel is a bit away from the city centre, although I don't feel like there is much to see in Casablanca anyway. The Hotel room itself was of normal size, carpeted, and had a good bathroom. Ibis Moussafir is like the Holiday Inn of Morocco, so it is a little more expensive, but the rooms are comfortable, clean, and even have English TV channels. The breakfast is a bit pricey, but it is large, but you don't have to take it if you don't want to.

I stayed at the Ibis for 1 night in December 2005. Great location to catch the train. It was overpriced for the amenities. Very average. December breakfast buffet. The rooms did reek of cigarette smoke (not surprised since the majority of males in Maroc smoke). I would not stay here again.

If you are travelling Morocco by train and are staying in mid-range hotels, the Moussafir chain is a great option. We stayed in Moussafir in 3 different cities back in 2000. At that time, they all provided good accommodation with ensuite bathroom, hot water, hairdrier, TV, CH and comfortable beds. Service was also good. We have never been to any of their restaurants. By taking a look at other reviews we can see that conditions haven't changed much since then. Prices are expensive for local standards but good value if you are travelling with Euros or US dollars. Guests comprise a mixture of local businessmen and foreign travellers. It compares favourably to other accommodation.

this hotel is value for money. it is clean and the rooms are well priced. don´t expect the best service and the cleanest place but for what you are paying it is correct. located right beside the train station so if you want to leave casablanca...like i did because the city is really not worth it....for better parts of the country you can. and to get into the center of the city it is only a 6-8 min taxi. i stayed there based on reviews from this site and i would say that everyone´s reviews are pretty spot on.

We visited four Moroccan cities and in Casablanca we stayed for 3 nights at Ibis, on the 22nd, 25th and 26th of May. We used Casablanca as our base and as we were travelling by train the Ibis was very very convenient, just one minute walk from the station. We had no noise problems, the price for the double room was affordable and the rooms were clean. If we go back to Casablanca we will stay there again. We stayed at the Ibis Hotel at Fez too and we had a similar good experience. Also very close to the train station.

We only stayed here for one night at the tail end of our trip in Morocco so that we could easily get to the airport for our flight home. We didn't expect much (we're budget travellers and usually stay for under $20 in hotels with much more character) but our expectations were still not met. The room (although non-smoking) reeked of smoke, and the staff at the front dest was exceedingly rude (even though we didn't approach them with any problems- they were just rude during check-in and check-out). We had been ill from eating something bad earlier in the trip, so were playing it safe before the flight home and wanted to get familiar foods in the hotel restaurant, but the service was TERRIBLE. The worst I've ever experienced. Everything we ordered for the lunch and dinner that we ate there had something wrong with it- we received spaghetti instead of lasagna, fries instead of rice, two creme caramels instead of one (and even though we sent one back we were charged for both) and every time we ordered a drink we had to remind the waiter a few times before we actually got it. Anyway, I wouldn't stay here again- for the price you can get a much nicer experience in Casa.

Great stay, clean, new, modern, all we needed for friends traveling and enjoying the nightlife. Excellent value for money. Best value for money in Casa, friendly staff. all round good.